Feeds

Has NTL gone soft on 1Gb cap?

'Don't see the need now to impose a rigid cap'

  • alert
  • submit to reddit

Business security measures using SSL

There's speculation that NTL has softened the stand on its 1Gb a cap for its broadband users.

In a conference call earlier this week NTL boss Barclay Knapp was asked whether the cableco had seen an improvement in its network performance following the introduction of the cap in February.

Here's what he said: "In terms of broadband, we did get a lot of...er...I made a lot of friends with a lot of our high users in the sense that they felt free to email me directly about this 1 Gigabyte cap and I emailed them back.

"I think significantly it was a guideline. We used it to contact customers who were doing a lot of filesharing and peer to peer in the busy periods and
we politely asked them to not do that and we have seen a shift in usage and that's done two things. It has improved the overall level of service and it's actually reduced the capital spending going forward."

Crucially he then says: "We don't see the need now to impose a rigid cap in the sense that we don't turn anybody 'off' and we haven't raised prices on anybody."

What was it he said? "We don't see the need now to impose a rigid cap..."

AntiCap, the Internet lobby group committed to campaigning for unlimited broadband services, believes NTL should formally lift the cap and admit it was wrong to do so in the first place.

A spokesman for AntiCap told El Reg: "According to the [latest figures] broadband is one of NTL's most profitable services and margin continues to improve.

"NTL haven't been able to come up with a single case of someone over using the service and yet have disenfranchised many thousands of customers. Either they got their numbers wrong or the cap...was a move to reduce usage and boost revenue.

"The honourable thing would be for NTL to apologise for offending so many customers and to remove any reference to usage limits/guidelines from their 'User Policy'." ®

Related Stories

AntiCap lobby group calls for BB freedom
MP 'takes up cudgel' in NTL broadband cap row
NTL seeks to clarify 1GB/day broadband cap

Providing a secure and efficient Helpdesk

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
Bonking with Apple has POUNDED mobe operators' wallets
... into submission. Weve squeals, ditches payment plans
This flashlight app requires: Your contacts list, identity, access to your camera...
Who us, dodgy? Vast majority of mobile apps fail privacy test
Apple Watch will CONQUER smartwatch world – analysts
After Applelocalypse, other wristputers will get stuck in
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.