Feeds

Has NTL gone soft on 1Gb cap?

'Don't see the need now to impose a rigid cap'

  • alert
  • submit to reddit

Intelligent flash storage arrays

There's speculation that NTL has softened the stand on its 1Gb a cap for its broadband users.

In a conference call earlier this week NTL boss Barclay Knapp was asked whether the cableco had seen an improvement in its network performance following the introduction of the cap in February.

Here's what he said: "In terms of broadband, we did get a lot of...er...I made a lot of friends with a lot of our high users in the sense that they felt free to email me directly about this 1 Gigabyte cap and I emailed them back.

"I think significantly it was a guideline. We used it to contact customers who were doing a lot of filesharing and peer to peer in the busy periods and
we politely asked them to not do that and we have seen a shift in usage and that's done two things. It has improved the overall level of service and it's actually reduced the capital spending going forward."

Crucially he then says: "We don't see the need now to impose a rigid cap in the sense that we don't turn anybody 'off' and we haven't raised prices on anybody."

What was it he said? "We don't see the need now to impose a rigid cap..."

AntiCap, the Internet lobby group committed to campaigning for unlimited broadband services, believes NTL should formally lift the cap and admit it was wrong to do so in the first place.

A spokesman for AntiCap told El Reg: "According to the [latest figures] broadband is one of NTL's most profitable services and margin continues to improve.

"NTL haven't been able to come up with a single case of someone over using the service and yet have disenfranchised many thousands of customers. Either they got their numbers wrong or the cap...was a move to reduce usage and boost revenue.

"The honourable thing would be for NTL to apologise for offending so many customers and to remove any reference to usage limits/guidelines from their 'User Policy'." ®

Related Stories

AntiCap lobby group calls for BB freedom
MP 'takes up cudgel' in NTL broadband cap row
NTL seeks to clarify 1GB/day broadband cap

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
Broadband sellers in the UK are UP TO no good, says Which?
Speedy network claims only apply to 10% of customers
Virgin Media struck dumb by NATIONWIDE packet loss balls-up
Turning it off and on again fixes glitch 12 HOURS LATER
Fujitsu CTO: We'll be 3D-printing tech execs in 15 years
Fleshy techie disses network neutrality, helmet-less motorcyclists
Facebook, working on Facebook at Work, works on Facebook. At Work
You don't want your cat or drunk pics at the office
Soz, web devs: Google snatches its Wallet off the table
Killing off web service in 3 months... but app-happy bonkers are fine
Ofcom tackles complaint over Premier League footie TV rights
Virgin Media: UK fans pay the most for the fewest matches
Yahoo! blames! MONSTER! email! OUTAGE! on! CUT! CABLE! bungle!
Weekend woe for BT as telco struggles to restore service
prev story

Whitepapers

Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Protecting users from Firesheep and other Sidejacking attacks with SSL
Discussing the vulnerabilities inherent in Wi-Fi networks, and how using TLS/SSL for your entire site will assure security.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.