Severed cables wipe out Telewest service

10,000 homes hit

Some 10,000 households in the South East are without their Telewest TV, phone and Internet services today after workmen severed two major cables

The incident happened at around 1pm BST this afternoon.

A spokesperson for Telewest Broadband said: "Contractors carrying out road works in the Tilbury area have caused significant damage to two of our major fibre optic cables. An engineer crew was sent to the site immediately and they are in the process of carrying out emergency repairs.

The outage has hit up to 10,000 households in Tilbury, Gillingham, Maidstone and Basildon.

The cableco is working to reinstate services in the area as quickly as possible.

It's been a bad day for Telewest. Earlier today it got hammered by a spam attack that led to long delays in punters receiving email. ®

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