Telewest email halted under massive spam attack

Getting back to normal

Telewest has been hit by a massive spam attack that has resulted in as many as 200,000 of its punters being without email for a couple of days at the beginning of the week.

Normal service was resumed last night although the cableco is still ploughing through a backlog of 1.2 million emails it quarantined immediately after the attack.

Chad Raube, director of internet services at Telewest Broadband, said: "We experienced a major dictionary-style spam attack at the beginning of this week, which flooded our mail server and resulted in a large backlog of emails, around 80 per cent of which was spam.

"We have cleared the main server and new emails have been delivered as normal since yesterday evening. We are now in the process of filtering the backlog to remove spam and deliver the genuine emails as quickly as possible, which we hope to complete today."

Telewest has apologised to blueyonder punters who experience problems with their email and has assured them that it is taking steps to guard against similar attacks in the future. ®

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