Feeds

Conman caught by rogue mobile redial

Dial D for dumb

  • alert
  • submit to reddit

Next gen security for virtualised datacentres

An incompetent conman spilled the beans on a fraudulent insurance claim when he accidentally redialled the company he was trying to rip off.

The man, who can't be named for legal reasons, inadvertently redialled the call centre of claims adjustors Loss Management Group, moments after phoning in a fraudulent claim. He proceeded to explain to a friend how he invented a claim for seven supposedly stolen items of jewellery, blissfully unaware that the call was being recorded.

The incompetent crook used documents he found during a house clearance to substantiate his fraudulent claim.

"Unfortunately for the individual concerned, we automatically record all calls for training and monitoring so we had the complete conversation on tape," Tony Le Fevre, managing director of LMG, told Call Centre Europe.

According to LMG, jewellery fraud costs the insurance industry £70 million a year. ®

Gartner critical capabilities for enterprise endpoint backup

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?