Feeds

Office 2k bug strikes DO NOT POST

TBC

  • alert
  • submit to reddit

Next gen security for virtualised datacentres

The Register has received reports that Windows 2000 PCs running a specific version of Office 2000 have been hit by sudden, unexpected requests to register the software with Microsoft. The glitch could leave thousands of Office users unable to continue using their software.

The problem appears to centre on the Select - ie. non-academic volume licence - version of the Office 2000 Service Release 1 (SR-1) running on Win2k. The Office 2000 Product Registration Wizard appears when any Office app is launched and invites the user to register. There's no way to get rid of the Wizard other than filling in all the details each time or clicking Register Later.

Unfortunately, clicking Register Later more than 50 times renders Office unusable. The Office Registration Wizard was introduced with SR-1 as an anti-piracy measure. Designed to be "simple and unobtrusive while protecting customer privacy", the Wizard requires you to register the product and obtain an eight-character activation code from Microsoft. The Wizard lets you use Office up to 50 times without registering, after which you must register in order to continue using Office apps.

Unfortunately (again), because of a documented bug in the Wizard, launching Office SR-1 after the fiftieth click causes the Wizard to Unexpectedly Quit. Microsoft has a solution for this particular problem, but it's a 23-step process involving editing Windows' Registry, a perilous process at the best of times. Even Microsoft warns uses that they "use Registry Editor at your own risk".

If you're brave enough to tackle the task, you can get the Wizard to operate, but until you register, you won't be able to use Office.

The irony is that that's what Select customers have already done. Corporates buy large volume licences to avoid registering each PC, which just keeps IT staff away from solving real problems.

Select customers have little choice but to tell their users not to quit from Office apps or shut their PCs down. The Wizard began popping up on PCs yesterday. One corporate source told us many of its 70,000 Windows 2000 PCs have been affected. Microsoft support told our source that it has received notification of the same issue from a number of other major European organisations. The problem has been granted a Severity B rating.

Microsoft had yet to respond to our enquiries as we went to press. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
No, thank you. I will not code for the Caliphate
Some assignments, even the Bongster decline must
Kaspersky backpedals on 'done nothing wrong, nothing to fear' blather
Founder (and internet passport fan) now says privacy is precious
TROLL SLAYER Google grabs $1.3 MEEELLION in patent counter-suit
Chocolate Factory hits back at firm for suing customers
Mozilla's 'Tiles' ads debut in new Firefox nightlies
You can try turning them off and on again
Primetime precrime? Minority Report TV series 'being developed'
I have to know. I have to find out what happened to my life
Sit tight, fanbois. Apple's '$400' wearable release slips into early 2015
Sources: time to put in plenty of clock-watching for' iWatch
prev story

Whitepapers

5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Backing up Big Data
Solving backup challenges and “protect everything from everywhere,” as we move into the era of big data management and the adoption of BYOD.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?