Feeds

PayPal reimburses Brits

And winners stay winners

  • alert
  • submit to reddit

Providing a secure and efficient Helpdesk

PayPal is to reimburse all Brits who paid too much for dollar-pound conversions on goods bought on Thursday, Feb 27. The refunds should be in their accounts "within approximately 2-4 business days"

The company used an incorrect calculation for approx. five hours, which meant that people who converted dollars from their PayPal accounts into pounds sterling during that time could make hay. We guess that not too many punters did make hay as PayPal is not seeking to claw any money back. Anyway, the company has done the right thing - so a pat on the back on that score. Here is the email letter sent by PayPal to affected customers:

Our records show that during that time, you made a payment which required a currency conversion to or from Pound Sterling. We apologize for the error and wish to notify you of the additional steps we are taking to amend the situation.

If your payment required a conversion FROM Pound Sterling to another currency, you have overpaid for the conversion. To rectify the error, PayPal will issue a full refund to your PayPal account during the next few days. The refund will be issued in Pound Sterling.

If your payment required a conversion from another currency TO Pound Sterling, you received a highly favorable exchange rate for your transaction. You will be glad to know that no corrections or adjustments will be made to your PayPal account.

We regret any inconvenience caused by our error and are making every effort to avoid similar errors in the future. If you have further questions about this issue, you may contact us by sending an e-mail
to worldsupport@paypal.com or by calling us at +1 402 935.7733.

Thank you for your patience and understanding. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Facebook pays INFINITELY MORE UK corp tax than in 2012
Thanks for the £3k, Zuck. Doh! you're IN CREDIT. Guess not
DOUBLE BONK: Testy fanbois catch Apple Pay picking pockets
Users wail as tapcash transactions are duplicated
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Google Glassholes are UNDATEABLE – HP exec
You need an emotional connection, says touchy-feely MD... We can do that
YARR! Pirates walk the plank: DMCA magnets sink in Google results
Spaffing copyrighted stuff over the web? No search ranking for you
In the next four weeks, 100 people will decide the future of the web
While America tucks into Thanksgiving turkey, the world will be taking over the net
prev story

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.