Feeds

Strikes loom as BT mulls moving 700 jobs to India

Hold the line

  • alert
  • submit to reddit

Internet Security Threat Report 2014

BT is facing the threat of industrial action over concerns that it could move 700 directory inquiries (DQ) jobs to India.

The Communications Workers Union (CWU) claims BT is looking to export jobs in response to the recent deregulation of the DQ sector in the UK.

The lost jobs would be a massive blow representing around a quarter of BT's DQ workers in the UK, said the CWU.

In a letter to its members the union said that "UK jobs are for UK workers". And it pledged to use "all means at our disposal to oppose [the move] and if necessary for industrial action in support of retaining jobs in the UK".

In a statement BT confirmed that is "considering whether to establish contact centres in India" but insists that it has yet to make a "final decision" on the matter.

It added: "We would stress that, whatever decision is reached, we would not destroy BT jobs in the UK, only to recreate them in India. And, in line with our usual practice, anyone who wanted to stay with BT would be able to do so and be re-trained and re-skilled, if necessary."

The CWU isn't convinced. It reckons the proposed jobs shift isn't just about BT and BT jobs, but an issue for the wider UK economy.

The union's deputy general secretary, Jeannie Drake, said: "I worry whether the government is aware of the threat that remote sourcing poses to UK employment levels, especially in high unemployment levels."

And she reckons telecoms regulator, Oftel, also has to share responsibility for the "steady movement of jobs" out of the telecom sector in the UK to India and other countries.

"Oftel's recent decision on the deregulation of directory enquiries will lead directly to thousands of jobs being lost in the UK," she said.

"The regulator may be focused on meeting consumers needs through achieving the lowest price, but I wonder if regulators ever reflect on the employment consequences of the UK economy of their decisions.

"Certainly in respect of directory enquiries one has to unfortunately concede that this is not the case," she said. ®

Providing a secure and efficient Helpdesk

More from The Register

next story
Scrapping the Human Rights Act: What about privacy and freedom of expression?
Justice minister's attack to destroy ability to challenge state
WHY did Sunday Mirror stoop to slurping selfies for smut sting?
Tabloid splashes, MP resigns - but there's a BIG copyright issue here
Google hits back at 'Dear Rupert' over search dominance claims
Choc Factory sniffs: 'We're not pirate-lovers - also, you publish The Sun'
EU to accuse Ireland of giving Apple an overly peachy tax deal – report
Probe expected to say single-digit rate was unlawful
Inequality increasing? BOLLOCKS! You heard me: 'Screw the 1%'
There's morality and then there's economics ...
Hey Brit taxpayers. You just spent £4m on Central London ‘innovation playground’
Catapult me a Mojito, I feel an Digital Innovation coming on
While you queued for an iPhone 6, Apple's Cook sold shares worth $35m
Right before the stock took a 3.8% dive amid bent and broken mobe drama
EU probes Google’s Android omerta again: Talk now, or else
Spill those Android secrets, or we’ll fine you
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
The next step in data security
With recent increased privacy concerns and computers becoming more powerful, the chance of hackers being able to crack smaller-sized RSA keys increases.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.