Feeds

Legal action mulled over NTL BB cap

Row rumbles on

  • alert
  • submit to reddit

Combat fraud and increase customer satisfaction

Angry NTL customers are considering legal action over the cableco's decision to cap its broadband service.

The Register understands that lawyers are currently examining the possibilities of setting up a "group action" against the cableco.

The fact that a legal team is mulling court action shows the depth of feeling among customers and is a sure sign that the row over the 1 Gig/day capping is unlikely to fade away quietly.

A week after NTL sneaked out news that it is to cap its broadband service, it still remains unclear whether there has been any sizeable protest against the cableco.

According to those behind the Don't-pay-NTL protest site some customers have been distributing leaflets in supermarkets and other areas warning people about NTL's broadband cap. It's also understood that the BBC's consumer affair programme, Watchdog, is on NTL's scent.

And The Register is aware that some people have cancelled their subscriptions today, although at this stage it's still unknown whether such planned protests have had any major impact on the cableco. ®

Related Story

Users call for anti-NTL protest
NTL seeks to clarify 1GB/day broadband cap
NTL implies 1GB/day broadband cap

Combat fraud and increase customer satisfaction

More from The Register

next story
Virgin Media so, so SORRY for turning spam fire-hose on its punters
Hundreds of emails flood inboxes thanks to gaffe
A black box for your SUITCASE: Now your lost luggage can phone home – quite literally
Breakfast in London, lunch in NYC, and your clothes in Peru
AT&T threatens to pull out of FCC wireless auctions over purchase limits
Company wants ability to buy more spectrum space in auction
Turnbull leaves Australia's broadband blackspots in the dark
New Statement of Expectations to NBN Co offers get-out clauses for blackspot builds
Facebook claims 100 MEEELLION active users in India
Who needs China when you've got the next billion in your sights?
Facebook splats in-app chat, whacks brats into crack yakety-yak app
Jibber-jabbering addicts turfed out just as Zuck warned
Google looks to LTE and Wi-Fi to help it lube YouTube tubes
Bandwidth hogger needs tube embiggenment if it's to succeed
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.