Feeds

Demoralised workers hurt bottom line

Tell that to the meatpackers

  • alert
  • submit to reddit

Gartner critical capabilities for enterprise endpoint backup

Employees at some of America's biggest tech companies are increasingly negative about work, which is damaging the businesses they work for.

A study of workers at several large US high-tech firms found that more than half of their emotions about work are negative and a third are intensively negative. Most of this negativity is due to excessive workloads, boredom with the work they do, insufficient recognition and renumeration, concerns about the management's ability to manage the business and anxiety about long-term job security.

According to the research, these kinds of negative feelings lead not only to higher turnover rates, but contribute to the kind of workplace malaise that can materially diminish productivity and performance. Conversely, strong positive emotion correlates with better financial results for a business, as measured by five-year total shareholder return, said the researchers.

The problems caused by such widespread negativity are exacerbated by companies failing to understand the reasons behind such emotions. The study revealed that while employers are aware of the widespread discontent in their workplaces, they misjudge some of the root causes and risk taking inappropriate actions as a result.

"Right now, there is an enormous gap between employees' current and ideal work experience. People know what they want and need to feel intensely positive about their work, but unfortunately many are not getting it," said Mark Mactas, chairman and chief executive of global HR consultants Towers Perrin, one of the sponsors of the research.

The report found that workers regard the ideal workplace as somewhere they can feel in control of their work and work experience, that properly rewards and recognises results and allows employees to fully contribute to the success of the business.

The study, conducted by human resources company Towers Perrin and research firm Gang & Gang, surveyed 1,100 workers and 300 executives at medium and large companies across North America in September 2002. Tech workers made up the second-largest group, after retail employees, and their input statistically mirrored the study's findings as a whole. © ENN

The essential guide to IT transformation

More from The Register

next story
Kate Bush: Don't make me HAVE CONTACT with your iPHONE
Can't face sea of wobbling fondle implements. What happened to lighters, eh?
Assange™: Hey world, I'M STILL HERE, ignore that Snowden guy
Press conference: ME ME ME ME ME ME ME (cont'd pg 94)
Caught red-handed: UK cops, PCSOs, specials behaving badly… on social media
No Mr Fuzz, don't ask a crime victim to be your pal on Facebook
Ballmer leaves Microsoft board to spend more time with his b-balls
From Clippy to Clippers: Hi, I see you're running an NBA team now ...
Online tat bazaar eBay coughs to YET ANOTHER outage
Web-based flea market struck dumb by size and scale of fail
Amazon takes swipe at PayPal, Square with card reader for mobes
Etailer plans to undercut rivals with low transaction fee offer
Call of Duty daddy considers launching own movie studio
Activision Blizzard might like quality control of a CoD film
US regulators OK sale of IBM's x86 server biz to Lenovo
Now all that remains is for gov't offices to ban the boxes
XBOX One will learn to play media from USB and DLNA sources
Hang on? Aren't those file formats you hardly ever see outside torrents?
prev story

Whitepapers

5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.
Rethinking backup and recovery in the modern data center
Combining intelligence, operational analytics, and automation to enable efficient, data-driven IT organizations using the HP ABR approach.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.