Feeds

Demoralised workers hurt bottom line

Tell that to the meatpackers

  • alert
  • submit to reddit

The essential guide to IT transformation

Employees at some of America's biggest tech companies are increasingly negative about work, which is damaging the businesses they work for.

A study of workers at several large US high-tech firms found that more than half of their emotions about work are negative and a third are intensively negative. Most of this negativity is due to excessive workloads, boredom with the work they do, insufficient recognition and renumeration, concerns about the management's ability to manage the business and anxiety about long-term job security.

According to the research, these kinds of negative feelings lead not only to higher turnover rates, but contribute to the kind of workplace malaise that can materially diminish productivity and performance. Conversely, strong positive emotion correlates with better financial results for a business, as measured by five-year total shareholder return, said the researchers.

The problems caused by such widespread negativity are exacerbated by companies failing to understand the reasons behind such emotions. The study revealed that while employers are aware of the widespread discontent in their workplaces, they misjudge some of the root causes and risk taking inappropriate actions as a result.

"Right now, there is an enormous gap between employees' current and ideal work experience. People know what they want and need to feel intensely positive about their work, but unfortunately many are not getting it," said Mark Mactas, chairman and chief executive of global HR consultants Towers Perrin, one of the sponsors of the research.

The report found that workers regard the ideal workplace as somewhere they can feel in control of their work and work experience, that properly rewards and recognises results and allows employees to fully contribute to the success of the business.

The study, conducted by human resources company Towers Perrin and research firm Gang & Gang, surveyed 1,100 workers and 300 executives at medium and large companies across North America in September 2002. Tech workers made up the second-largest group, after retail employees, and their input statistically mirrored the study's findings as a whole. © ENN

Secure remote control for conventional and virtual desktops

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
No, thank you. I will not code for the Caliphate
Some assignments, even the Bongster decline must
Kaspersky backpedals on 'done nothing wrong, nothing to fear' blather
Founder (and internet passport fan) now says privacy is precious
TROLL SLAYER Google grabs $1.3 MEEELLION in patent counter-suit
Chocolate Factory hits back at firm for suing customers
Mozilla's 'Tiles' ads debut in new Firefox nightlies
You can try turning them off and on again
Facebook, Google and Instagram 'worse than drugs' says Miley Cyrus
Italian boffins agree with popette's theory that haters are the real wrecking balls
Sit tight, fanbois. Apple's '$400' wearable release slips into early 2015
Sources: time to put in plenty of clock-watching for' iWatch
Facebook to let stalkers unearth buried posts with mobe search
Prepare to HAUNT your pal's back catalogue
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Advanced data protection for your virtualized environments
Find a natural fit for optimizing protection for the often resource-constrained data protection process found in virtual environments.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.