Feeds

Where did that SMS go?

7.5% of messages 'lost' during US tests

  • alert
  • submit to reddit

High performance access to file storage

One in twelve text messages, originated by email, are either tardy or lost on their way to US mobile subscribers.

That's the surprising findings from a survey by Web performance monitoring outfit Keynote Systems which found 7.5 per cent of the messages sent during its tests were not received within 120 seconds during its two-week study of the SMS systems of major US carriers last month.

These lost messages represent significant lost revenues for carriers as well as been a pain in the neck for users, Keynote points out.

The company says its study "indicates the urgent need for monitoring and diagnostic services that help expose performance problems", such as its Wireless Perspective Carrier Edition Service.

Each test measurement consists of a single short message originated via email (our emphasis) and received by a mobile handset connected to a Keynote Wireless Perspective Agent. The tests were conducted in a variety in Seattle and New York over a variety of networks (CDMA, GSM etc.) run by AT&T, Cingular, Nextel, Sprint, T-Mobile and Verizon and Voicestream. Keynote's methodology is explained here.

A breakdown of the figures shows delivery failures were higher for messages sent between networks, dropping as low at 81.6 per cent in the case of messages sent between T-Mobile and Nextel's networks.

We wonder whether the email leg of the journey is causing the problems here, since we've never had trouble sending SMS messages in the UK. Perhaps US readers can help us decide if Keynote has fingered a genuine problem. ®

High performance access to file storage

More from The Register

next story
A black box for your SUITCASE: Now your lost luggage can phone home – quite literally
Breakfast in London, lunch in NYC, and your clothes in Peru
Broadband Secretary of SHEEP sensationally quits Cabinet
Maria Miller finally resigns over expenses row
Skype pimps pro-level broadcast service
Playing Cat and Mouse with the media
Beat it, freetards! Dyn to shut down no-cost dynamic DNS next month
... but don't worry, charter members, you're still in 'for life'
Like Google, Comcast might roll its own mobile voice network
Says anything's possible if regulators approve merger with Time Warner
EE dismisses DATA-BURNING glitch with Orange Mail app
Bug quietly slurps PAYG credit - yet EE denies it exists
Turnbull leaves Australia's broadband blackspots in the dark
New Statement of Expectations to NBN Co offers get-out clauses for blackspot builds
Facebook claims 100 MEEELLION active users in India
Who needs China when you've got the next billion in your sights?
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
HP ArcSight ESM solution helps Finansbank
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.