Feeds

Workers revolt at Time

Company rejects grievances

  • alert
  • submit to reddit

Time Computers has strongly rejected a list of grievances made by a group of call centre staff critical of the company's pay and working conditions.

In an email outlining their workplace gripes the group - which calls itself "The 'Independent' Time Employee Forum" - is demanding increased wages and an end to working practises it says makes staff "answer calls repeatedly like robots".

The disgruntled employees claim they are made to spend too much time working at their computer terminals and say they suffer from high levels of workplace stress.

In an email to Time bosses and copied to the media, the group said: "We simply ask for an overdue higher pay for our hard working underpaid people who work as Customer Care and Technical Support Advisors, we ask for better treatment as human beings."

Time rejected the complaints claiming that the email has been circulated by just two or three employees and did not represent the views of a majority of staff.

"We are looking into it but we don't think there are any grounds for their complaints," said a spokesman.

Time employs 800 people in its customers care department and regularly holds meetings with staff to address workplace issues. ®

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Maximize storage efficiency across the enterprise
The HP StoreOnce backup solution offers highly flexible, centrally managed, and highly efficient data protection for any enterprise.