Feeds

Study debunks e-mail overload myth

Time saver

  • alert
  • submit to reddit

Secure remote control for conventional and virtual desktops

Contrary to the perception that workers are flooded with e-mail, most workers are happy with their e-mail levels and believe that it helps them in their work.
A new US-based survey carried out by the Pew Internet & American Life Project found that e-mail is now used by more than 57 million workers, almost double the number that used it two years ago.

The survey found that the average American who uses e-mail at work spends about a half hour handling e-mail and that the majority of work e-mailers receive ten or fewer e-mails a day and send five or fewer.

"We began this survey expecting to find the beginning of a backlash against e-mail not just against spam, but also against the rising volume of all kinds of e-mail," said Deborah Fallows, a senior research fellow at the Pew Internet & American Life Project and author of a report on the survey. "Instead, we found that most American workers are pleased with the role e-mail plays in their job, and we found almost zero evidence of disillusionment with e-mail. "

Asked to rate e-mail's place in their work on a scale of one to ten, 52 per cent ranked it as essential and another 34 per cent viewed it as valuable. Relatively few rated it a waste of time.

Seventy-two per cent of workers said that e-mail helps them to communicate with more people and 72 per cent of the respondents say that e-mail saves them time. Six of out ten workers say that e-mail improves workplace teamwork and 43 per cent say that e-mail has offered them some relief at times during their workdays.

The survey did find some negative aspects to workplace e-mail. About a quarter of e-mailers find e-mail distracting, 20 per cent say that e-mail has caused misunderstandings at work and a similar number say that e-mail has added a new source of stress at work.

© ENN

Secure remote control for conventional and virtual desktops

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
Apple CEO Tim Cook: TV is TERRIBLE and stuck in the 1970s
The iKing thinks telly is far too fiddly and ugly – basically, iTunes
Israeli spies rebel over mass-snooping on innocent Palestinians
'Disciplinary treatment will be sharp and clear' vow spy-chiefs
Huawei ditches new Windows Phone mobe plans, blames poor sales
Giganto mobe firm slams door shut on Microsoft. OH DEAR
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Found inside ISIS terror chap's laptop: CELINE DION tunes
REPORT: Stash of terrorist material found in Syria Dell box
Show us your Five-Eyes SECRETS says Privacy International
Refusal to disclose GCHQ canteen menus and prices triggers Euro Human Rights Court action
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.