Feeds

Telenor claims CIX email sorted next week

Promises, promises

  • alert
  • submit to reddit

Intelligent flash storage arrays

Telenor Business Solutions - the ISP behind CIX, one of the UK's oldest ISPs - claims that its email service should be back to normal next week.

According to some rather irate users the service hasn't been up to scratch for some weeks now with one describing the service as "crumbling".

Users complain that they have been unable to connect to mail servers, that legitimate email is bouncing and, if the email does make it through, it takes hours to do so.

The problem, it seems, is that CIX has been awash with spam that has clogged up its system.

Last month the outfit noticed an increase in spam and even though Telenor has taken measures to combat the unwanted email, a spokeswoman for the company told The Register that they were still experiencing "very high levels of spam".

In a statement to customers the ISP said: "Users will be aware that we have been experiencing problems in delivering email service over the past few weeks through mail.cix.co.uk. Mail is not lost: it is delivered but the delays have become excessive. Telenor Business Solutions would like to apologise for the delays that are taking place, and confirm that we are actively working to improve the situation."

Telenor's "several thousand" punters in the UK should see a marked improvement next week. ®

Internet Security Threat Report 2014

More from The Register

next story
The 'fun-nification' of computer education – good idea?
Compulsory code schools, luvvies love it, but what about Maths and Physics?
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Ex-US Navy fighter pilot MIT prof: Drones beat humans - I should know
'Missy' Cummings on UAVs, smartcars and dying from boredom
Yes, yes, Steve Jobs. Look what I'VE done for you lately – Tim Cook
New iPhone biz baron points to Apple's (his) greatest successes
Lords take revenge on REVENGE PORN publishers
Jilted Johns and Jennies with busy fingers face two years inside
Sysadmin with EBOLA? Gartner's issued advice to debug your biz
Start hoarding cleaning supplies, analyst firm says, and assume your team will scatter
Edward who? GCHQ boss dodges Snowden topic during last speech
UK spies would rather 'walk' than do 'mass surveillance'
Doctor Who's Flatline: Cool monsters, yes, but utterly limp subplots
We know what the Doctor does, stop going on about it already
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.