Feeds

Telenor claims CIX email sorted next week

Promises, promises

  • alert
  • submit to reddit

New hybrid storage solutions

Telenor Business Solutions - the ISP behind CIX, one of the UK's oldest ISPs - claims that its email service should be back to normal next week.

According to some rather irate users the service hasn't been up to scratch for some weeks now with one describing the service as "crumbling".

Users complain that they have been unable to connect to mail servers, that legitimate email is bouncing and, if the email does make it through, it takes hours to do so.

The problem, it seems, is that CIX has been awash with spam that has clogged up its system.

Last month the outfit noticed an increase in spam and even though Telenor has taken measures to combat the unwanted email, a spokeswoman for the company told The Register that they were still experiencing "very high levels of spam".

In a statement to customers the ISP said: "Users will be aware that we have been experiencing problems in delivering email service over the past few weeks through mail.cix.co.uk. Mail is not lost: it is delivered but the delays have become excessive. Telenor Business Solutions would like to apologise for the delays that are taking place, and confirm that we are actively working to improve the situation."

Telenor's "several thousand" punters in the UK should see a marked improvement next week. ®

Security for virtualized datacentres

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
JINGS! Microsoft Bing called Scots indyref RIGHT!
Redmond sporran metrics get one in the ten ring
Driving with an Apple Watch could land you with a £100 FINE
Bad news for tech-addicted fanbois behind the wheel
Murdoch to Europe: Inflict MORE PAIN on Google, please
'Platform for piracy' must be punished, or it'll kill us in FIVE YEARS
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Sony says year's losses will be FOUR TIMES DEEPER than thought
Losses of more than $2 BILLION loom over troubled Japanese corp
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Why Oracle CEO Larry Ellison had to go ... Except he hasn't
Silicon Valley's veteran seadog in piratical Putin impression
Big Content Australia just blew a big hole in its credibility
AHEDA's research on average content prices did not expose methodology, so appears less than rigourous
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
The next step in data security
With recent increased privacy concerns and computers becoming more powerful, the chance of hackers being able to crack smaller-sized RSA keys increases.