Feeds

Oracle claims ‘unprecedented’ interest in Collaboration Suite

Customers come calling

  • alert
  • submit to reddit

Remote control for virtualized desktops

ComputerWire: IT Industry Intelligence

Oracle Corp is claiming surprise at "unprecedented" levels of customer interest for its Collaboration Suite, saying the three-month-old product could outgrow its application server business,

writes Gavin Clarke

Preliminary interest in Collaboration Suite has surpassed that of the company's other software products, Oracle said yesterday. Driving interest is businesses' anger with messaging stalwart Microsoft Corp.

Speaking at Oracle's user conference in San Francisco, the company's veteran chief financial officer Jeff Henley told press and analysts: "We have never seen that much interest early on, traditionally you [only] get the early adopters."

Senior vice president and chief marketing officer Mark Jarvis added: "Typically when we launch a new product we have to explain it to customers. In the case of Collaboration Suite, customers have been calling us."

Henley claimed "hundreds" of customers are interested in demonstrations, while Jarvis said Oracle currently has 50 pilots of the suite in action.

Executives spoke as Oracle launched a second release of the suite. Collaboration Suite Release 2 features real-time communications, instant messaging (IM), online meetings and co-browsing. Also launched was a hosted version of the suite, Oracle Collaboration Outsourcing.

Oracle has offered some elements of the suite, such as Oracle e-mail, for some years, but is only now attempting to break the messaging and collaboration duopoly of IBM and Microsoft. Support for IM and real-time collaboration, puts Oracle on more of an even keel against the companies.

Fueling Oracle's desire to take on Microsoft especially is the perception that a growing chink is opening in its competitor's armour. Microsoft customers are seeking alternatives to Windows applications and operating systems, as many are unhappy that the company introduced its new licensing model this summer.

Called Licensing 6.0, that model is regarded as more expensive for many customers and garnered additional hostility because it was introduced by Microsoft during the depths of a recession.

Microsoft risks further alienating enterprises with the scheduled retirement of its Exchange 5.5 server. "There are a lot of customers upset with Microsoft," Jarvis said.

He predicted Oracle could successfully convert growing levels of customer dissatisfaction into business wins, and potentially outstrip the size of its Java 2 Enterprise Edition (J2EE) application server business.

"Our application server launched two years ago and we have 15,000 customers, BEA Systems has 13,000 customers. The collaboration suite is going to be as big if not bigger than the application server," he said.

© ComputerWire

Choosing a cloud hosting partner with confidence

More from The Register

next story
729 teraflops, 71,000-core Super cost just US$5,500 to build
Cloud doubters, this isn't going to be your best day
Want to STUFF Facebook with blatant ADVERTISING? Fine! But you must PAY
Pony up or push off, Zuck tells social marketeers
Oi, Europe! Tell US feds to GTFO of our servers, say Microsoft and pals
By writing a really angry letter about how it's harming our cloud business, ta
SAVE ME, NASA system builder, from my DEAD WORKSTATION
Anal-retentive hardware nerd in paws-on workstation crisis
Microsoft adds video offering to Office 365. Oh NOES, you'll need Adobe Flash
Lovely presentations... but not on your Flash-hating mobe
prev story

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Simplify SSL certificate management across the enterprise
Simple steps to take control of SSL across the enterprise, and recommendations for a management platform for full visibility and single-point of control for these Certificates.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.