Letter I'm STeve Andre', the owner of the poor little ThinkPad whose image was besmirched by the accusation that it carried some horrid compound in it. I am happy to report that IBM will make well of this situation and I will be up and running properly next week.

The mark of a good company is what they do when
they made a mistake, I think. IBM is going to fix things.

So while unfortunate that it happened, IBM still came
through in the end. I wish I could say that about some
of the other companies I've dealt with.

I love ThinkPads...

best, --STeve Andre' ®