Feeds

IBM voids customer warranty on ‘toxic’ Thinkpad

As you do

  • alert
  • submit to reddit

Security for virtualized datacentres

Our thanks to reader Scott Wilcox for alerting us to the following sorry tale, posted on October 30 by a certain Steve Andre on the ThinkPad Mailing-list Archive.

The author's Thinkpad, a "wonderful A30p" developed a video memory problem and he sent it off for repair to IBM. The laptop was returned with the following message, he writes.

Your IBM ThinkPad is being returned to you unrepaired, due to the presense of an offensive of biological hazard.

Upon initial inspection of your ThinkPad at IBM's EZ Serv repair depot, out technicians found that your ThinkPad was delivered to IBM containing an offensie or biological hazard. The presence of this hazard prevents IBM technicians from performing repairs on your system."

Err no, says Steve. I AM STUNNED. There is no odor on my ThinkPad, nor does there seem to be any evidence of chemicals on it.

It's a new one on us. Let us know if your Thinkpad contains a biological hazard. Any other ludicrous excuses for not fixing a dud piece of kit also welcome.

®

Internet Security Threat Report 2014

More from The Register

next story
Apple CEO Tim Cook: My well-known gayness is 'a gift from GOD'
'I have benefited from the sacrifice of others'
MEN: For pity's sake SLEEP with LOTS of WOMEN - and avoid Prostate Cancer
And, um, don't sleep with other men. If that's what worries you
Jim Beam me up, Scotty! WHISKY from SPAAACE returns to Earth
They're insured for $1m, before you thirsty folks make plans
Now: The REAL APPLE NEWS you need to know
OMG! Gravity's totes amazeballs. Calm down, George Clooney, not your film
Boffins who stare at goats: I do believe they’re SHRINKING
Alpine chamois being squashed by global warming
Let's make an app that POSTS your POO to APPLE HQ
Plus: It's OPEN WARFARE in the Linux greybeard world
Adorkable overshare of words like photobomb in this year's dictionaries
And hipsters are finally defined as self-loathing. Sort of
Not a loyal follower of @BritishMonarchy? You missed The QUEEN*'s first Tweet
Her Maj opens 'Information Age' at the Science Museum
prev story

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Simplify SSL certificate management across the enterprise
Simple steps to take control of SSL across the enterprise, and recommendations for a management platform for full visibility and single-point of control for these Certificates.