Feeds

Councils fall behind in race to deliver eGovt

'Skills crisis'

  • alert
  • submit to reddit

New hybrid storage solutions

Britain's local authorities are slipping behind in making the government's 2005 deadline to put services online, with only 28 per cent of local authority services available on the Net.

That's according to Novell which reckons there's a skills crisis in local government - with nine in 10 authorities experiencing skills shortages in key areas. These concerns are backed up by a recent study commissioned by Web design outfit Interactive Bureau, London, which concluded the UK Government's Web sites are a shambles and in urgent need of an overhaul.

The Local Government Association has struck a three-year agreement with Novell which will give local councils access to a customised bundle of products that enables them to personalise online services, incorporate legacy information and create a secure environment for eGovernment. This will allow councils to deploy online government services for as little as £2 per citizen, Novell reckons.

Products and services covered by the agreement will be supplied by Novell's channel partners including ANS, ITM, Phoenix Software, SCC, Systems Group, Trustmarque and Telamon.

The deal is significant for Novell, which has placed considerable emphasis on getting business in the local government sector of late.

The Royal Borough of Windsor and Maidenhead first local authority to deploy Novell Net services software under agreement, using Novell's software to offer online services to its 140,000 citizens from the start of next year.

Its signed up to the full suite of products covered by the deal e-work (a Business Process Management package from Novell Business Partner, Metastorm), eDirectory, DirXML (a bi-directional data sharing service), iChain (identity management), Novell Portal Services.

"The average cost of implementing an eGovernment project can run into millions of pounds. With just £200,000 from Whitehall to put services online, today's LGA agreement with Novell enables us to purchase the products we need at a very good price," said Keith Clark, Head of IT, Royal Borough of Windsor and Maidenhead.

"Some of the services we will ultimately be able to provide include secure access to personal records such as council tax history, automated identification of callers for our new citizen call centre project, and a citizen's portal which will act as a local information resource and will allow people to sign up for selected email alerts about council activities." ®

The next step in data security

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
JINGS! Microsoft Bing called Scots indyref RIGHT!
Redmond sporran metrics get one in the ten ring
Driving with an Apple Watch could land you with a £100 FINE
Bad news for tech-addicted fanbois behind the wheel
Murdoch to Europe: Inflict MORE PAIN on Google, please
'Platform for piracy' must be punished, or it'll kill us in FIVE YEARS
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Found inside ISIS terror chap's laptop: CELINE DION tunes
REPORT: Stash of terrorist material found in Syria Dell box
Sony says year's losses will be FOUR TIMES DEEPER than thought
Losses of more than $2 BILLION loom over troubled Japanese corp
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Protecting users from Firesheep and other Sidejacking attacks with SSL
Discussing the vulnerabilities inherent in Wi-Fi networks, and how using TLS/SSL for your entire site will assure security.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.