Feeds

Councils fall behind in race to deliver eGovt

'Skills crisis'

  • alert
  • submit to reddit

Beginner's guide to SSL certificates

Britain's local authorities are slipping behind in making the government's 2005 deadline to put services online, with only 28 per cent of local authority services available on the Net.

That's according to Novell which reckons there's a skills crisis in local government - with nine in 10 authorities experiencing skills shortages in key areas. These concerns are backed up by a recent study commissioned by Web design outfit Interactive Bureau, London, which concluded the UK Government's Web sites are a shambles and in urgent need of an overhaul.

The Local Government Association has struck a three-year agreement with Novell which will give local councils access to a customised bundle of products that enables them to personalise online services, incorporate legacy information and create a secure environment for eGovernment. This will allow councils to deploy online government services for as little as £2 per citizen, Novell reckons.

Products and services covered by the agreement will be supplied by Novell's channel partners including ANS, ITM, Phoenix Software, SCC, Systems Group, Trustmarque and Telamon.

The deal is significant for Novell, which has placed considerable emphasis on getting business in the local government sector of late.

The Royal Borough of Windsor and Maidenhead first local authority to deploy Novell Net services software under agreement, using Novell's software to offer online services to its 140,000 citizens from the start of next year.

Its signed up to the full suite of products covered by the deal e-work (a Business Process Management package from Novell Business Partner, Metastorm), eDirectory, DirXML (a bi-directional data sharing service), iChain (identity management), Novell Portal Services.

"The average cost of implementing an eGovernment project can run into millions of pounds. With just £200,000 from Whitehall to put services online, today's LGA agreement with Novell enables us to purchase the products we need at a very good price," said Keith Clark, Head of IT, Royal Borough of Windsor and Maidenhead.

"Some of the services we will ultimately be able to provide include secure access to personal records such as council tax history, automated identification of callers for our new citizen call centre project, and a citizen's portal which will act as a local information resource and will allow people to sign up for selected email alerts about council activities." ®

Secure remote control for conventional and virtual desktops

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Internet Security Threat Report 2014
An overview and analysis of the year in global threat activity: identify, analyze, and provide commentary on emerging trends in the dynamic threat landscape.
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.