Feeds

Scottish Power disconnects Linux users

Opera fans can't open online accounts either

  • alert
  • submit to reddit

5 things you didn’t know about cloud backup

Scottish Power has barred Linux AND Opera users from signing up to its online energy accounts.

The exclusion came to light after Reg reader, and Linux users, Robin Crorie tried to arrange to pay his utility bills online earlier this week, only to be greeted by the following terse and unhelpful message:

We have detected certain aspects of your system that will prevent you experiencing this site fully.
These are: You are not running a Windows or Apple Macintosh operating system.

Before reaching even this stage, Crorie had to jump through numerous hoops. First the site complained that he was using an Opera browser (not IE or Netscape) then it is said he had to allow cookies.

OK so then he tried using a Mozilla browser, with cookies enabled, only to be told he couldn't use a Linux machine either. So then he tried Opera on a Windows PC. Still no good.

He still hasn't managed to sign up, and so is unable to enjoy the discounts the utility offers to those opening online accounts.

Scottish Power (which uses an IIS 5.0 Web server, incidentally) is excluding users of technology by misapplying a software tool, Crorie believes.

"They seem to use a commercial piece of software which provides fairly comprehensive diagnostics about the client software and platform - great, if used properly, but here they are just using it to
choke off users who don't toe the line," he told us.

He's still waiting for a response from Scottish Power.
We've faired little better after first contacting the utility early yesterday afternoon. After repeatedly requesting a response from Scottish Powertoday, the best its spokesman could offer was that the utility "was looking into this matter." ®

Related Stories

ScottishPowered Gas and Electricity - minority computing users need not apply

Build a business case: developing custom apps

More from The Register

next story
The Return of BSOD: Does ANYONE trust Microsoft patches?
Sysadmins, you're either fighting fires or seen as incompetents now
Why has the web gone to hell? Market chaos and HUMAN NATURE
Tim Berners-Lee isn't happy, but we should be
Linux turns 23 and Linus Torvalds celebrates as only he can
No, not with swearing, but by controlling the release cycle
China hopes home-grown OS will oust Microsoft
Doesn't much like Apple or Google, either
Apple promises to lift Curse of the Drained iPhone 5 Battery
Have you tried turning it off and...? Never mind, here's a replacement
Sin COS to tan Windows? Chinese operating system to debut in autumn – report
Development alliance working on desktop, mobe software
Eat up Martha! Microsoft slings handwriting recog into OneNote on Android
Freehand input on non-Windows kit for the first time
Linux kernel devs made to finger their dongles before contributing code
Two-factor auth enabled for Kernel.org repositories
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Scale data protection with your virtual environment
To scale at the rate of virtualization growth, data protection solutions need to adopt new capabilities and simplify current features.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?