Feeds

Nectar suspends Web registrations

Can't cope, won't cope

  • alert
  • submit to reddit

Internet Security Threat Report 2014

Users flocking to sign up to the newly-introduced loyalty card scheme Nectar have flooded the site, forcing its backers to temporarily suspend Web-based signups.

As with the protracted delays in getting the 1901 Census Web site up and running, the backers of Nectar.com (Sainsbury's, Barclaycard, Debenhams and BP) have chronically underestimated demand.

The Nectar Web site has been receiving over 10,000 unique visitors an hour since Monday morning, according to Loyalty Management UK, which is running the programme.

That of course is not the main problem - The Reg get more visitors at peak times, for instance - no, the difficulty is that signing Nectar.com is a transaction heavy process that it maxing out the site's existing servers.

A notice on the site explains: "We are well on the way to becoming the biggest rewards programme in the UK and are currently experiencing very high volumes of traffic on the Nectar website. As a result you may experience difficulty in accessing our site. If you wish to register for the Nectar programme, please complete your registration form and post it to us in the envelope provided."

A spokeswoman for Loyalty Management UK said that Nectar is putting in additional servers to cope with extra demand, and expressed the hope that the site will be available later today.

She didn't known the platform on which Nectar.com runs but Netcraft reports that the site uses a Netscape-Enterprise/4.1 on Solaris 8 front end.

By signing for Nectar on-line, card holders get a bonus 100 points (worth 50p), and avoid the hassle of either ringing an 0870 number to register or using snailmail. This incentive, together with higher than expected early demand for the programme, sent Nectar titsup.com.

Perhaps the lack of Web access is a blessing in disguise. A Reg reader told us he was able to see another user's details when he managed, after a long struggle, to register on the site late last night.

Nectar is aware of the problem but describes it as an isolated incident, adding that it putting measures in place to prevent a repetition of the security breach.

Over six million registration packs are already with consumers and by the end of the week, Loyalty Management UK estimates over 10 million cards will be in circulation - enough to enrol more than 40 per cent of UK households.

Nectar has proved popular because it allows consumers to accumulate points at the four participating outlets and redeem credits against a wide variety of goods not just at those outlets but for other affiliates (such as Virgin, British Midland and Eurostar) as well. ®

Providing a secure and efficient Helpdesk

More from The Register

next story
Scrapping the Human Rights Act: What about privacy and freedom of expression?
Justice minister's attack to destroy ability to challenge state
WHY did Sunday Mirror stoop to slurping selfies for smut sting?
Tabloid splashes, MP resigns - but there's a BIG copyright issue here
Google hits back at 'Dear Rupert' over search dominance claims
Choc Factory sniffs: 'We're not pirate-lovers - also, you publish The Sun'
EU to accuse Ireland of giving Apple an overly peachy tax deal – report
Probe expected to say single-digit rate was unlawful
Inequality increasing? BOLLOCKS! You heard me: 'Screw the 1%'
There's morality and then there's economics ...
Hey Brit taxpayers. You just spent £4m on Central London ‘innovation playground’
Catapult me a Mojito, I feel an Digital Innovation coming on
While you queued for an iPhone 6, Apple's Cook sold shares worth $35m
Right before the stock took a 3.8% dive amid bent and broken mobe drama
EU probes Google’s Android omerta again: Talk now, or else
Spill those Android secrets, or we’ll fine you
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
The next step in data security
With recent increased privacy concerns and computers becoming more powerful, the chance of hackers being able to crack smaller-sized RSA keys increases.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.