Feeds

Nectar suspends Web registrations

Can't cope, won't cope

  • alert
  • submit to reddit

Secure remote control for conventional and virtual desktops

Users flocking to sign up to the newly-introduced loyalty card scheme Nectar have flooded the site, forcing its backers to temporarily suspend Web-based signups.

As with the protracted delays in getting the 1901 Census Web site up and running, the backers of Nectar.com (Sainsbury's, Barclaycard, Debenhams and BP) have chronically underestimated demand.

The Nectar Web site has been receiving over 10,000 unique visitors an hour since Monday morning, according to Loyalty Management UK, which is running the programme.

That of course is not the main problem - The Reg get more visitors at peak times, for instance - no, the difficulty is that signing Nectar.com is a transaction heavy process that it maxing out the site's existing servers.

A notice on the site explains: "We are well on the way to becoming the biggest rewards programme in the UK and are currently experiencing very high volumes of traffic on the Nectar website. As a result you may experience difficulty in accessing our site. If you wish to register for the Nectar programme, please complete your registration form and post it to us in the envelope provided."

A spokeswoman for Loyalty Management UK said that Nectar is putting in additional servers to cope with extra demand, and expressed the hope that the site will be available later today.

She didn't known the platform on which Nectar.com runs but Netcraft reports that the site uses a Netscape-Enterprise/4.1 on Solaris 8 front end.

By signing for Nectar on-line, card holders get a bonus 100 points (worth 50p), and avoid the hassle of either ringing an 0870 number to register or using snailmail. This incentive, together with higher than expected early demand for the programme, sent Nectar titsup.com.

Perhaps the lack of Web access is a blessing in disguise. A Reg reader told us he was able to see another user's details when he managed, after a long struggle, to register on the site late last night.

Nectar is aware of the problem but describes it as an isolated incident, adding that it putting measures in place to prevent a repetition of the security breach.

Over six million registration packs are already with consumers and by the end of the week, Loyalty Management UK estimates over 10 million cards will be in circulation - enough to enrol more than 40 per cent of UK households.

Nectar has proved popular because it allows consumers to accumulate points at the four participating outlets and redeem credits against a wide variety of goods not just at those outlets but for other affiliates (such as Virgin, British Midland and Eurostar) as well. ®

Website security in corporate America

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
JINGS! Microsoft Bing called Scots indyref RIGHT!
Redmond sporran metrics get one in the ten ring
Driving with an Apple Watch could land you with a £100 FINE
Bad news for tech-addicted fanbois behind the wheel
Murdoch to Europe: Inflict MORE PAIN on Google, please
'Platform for piracy' must be punished, or it'll kill us in FIVE YEARS
Bono: Apple will sort out monetising music where the labels failed
Remastered so hard it would be difficult or impossible to master it again
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Sony says year's losses will be FOUR TIMES DEEPER than thought
Losses of more than $2 BILLION loom over troubled Japanese corp
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.