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Pipexwoe - the site set up for people to hurl insults or praise at the ISP - has changed its name to Pipexwow in an amazing turnaround of fortune.

Launched last month Pipexwoe was set up in response to the "growing number of problems facing Pipex as a Service Provider".

Now, though, it's changed its name and URL to Pipexwow because those behind the site have received so much feedback from people claiming the broadband ISP is "pretty much piping hot".

However, the site does point out that the Pipex still needs to address a couple of recurring issues such as a "naff Web site" and customer service and support.

Anyhow, David Rickards, MD of Pipex, is delighted with the name change.

"It really is unprecedented to see a public 'woe' web site transform to a 'wow' web site and we thank our customers for taking time out to share their positive experiences with others and for putting the wow factor back into PIPEX Xtreme," he told us. ®

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