9/11 fails to influence disaster recovery strategies

9/11 fails to influence disaster recovery strategies – survey

Brand and customer service are main concerns

By John Leyden • Get more from this author

Posted in Business, 20th August 2002 14:44 GMT

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Contrary to the marketing push of many security and storage firms, few users believe the events of September 11 should play a part in developing their business continuity strategies.

That's the main conclusion of a survey of IT managers responsible for business continuity, which found more than half (52 per cent) believed brand and customer service should be the most important factors in developing business continuity strategies.

Less than one in 30 (3 per cent) of the IT managers surveyed by business continuity specialists Synstar claim to have been influenced by September 11 or threats of terrorism in developing their plans.

That's if they have plans in the first place, of course.

Of all those questioned, half (50%) either have no awareness of, or never review processes within their organisation in order to identify points of failure or downtime. A conscientious minority - 14 per cent - claim to review the process on a bi-annual basis, Synstar reports. ®