Feeds

BT duff DNS makes UK Web sites invisible

For several weeks, apparently...

  • alert
  • submit to reddit

Intelligent flash storage arrays

Surfers browsing the net using BT connections are having difficulties accessing Web sites because of problems with some of the telco giant’s Domain Name Servers.

The problem, which has been ongoing for at least the last two weeks, has led to a steady trickle of complaints to Web hosting companies from clients complaining that their domains are down. In fact the sites are live and well, as attempts to connect through any ISP other than BT show.

Hosting firm NSDesign tell us that BT has admitted that there’s an issue on its support pages (which can only be accessed by BT customers). However complaints by NSDesign and hosting firm uksecurewebhosting.net to BT’s DNS Team have failed to produce an adequate response.

Our attempts to speak to someone technically knowledgeable at BT on the matter have also drawn a blank.

The problem does not affect all of BT’s name servers, however, as checks by Gareth Ennis, a director at NSDesign, have revealed.

BT DNS servers that do see many of the domains NSDesign’s hosts include:
194.72.6.52 (ns1.bt.net)
193.113.212.38 (ns2.bt.net)
194.72.6.57 (ns3.bt.net)
194.72.9.34 (ns5.bt.net)
194.74.65.68 (ns6.bt.net)

And some that don't see the domains include:
194.72.6.51 (ns0.bt.net)
194.73.82.242 (ns4.bt.net)
213.1.119.97
213.1.119.98
213.1.119.99
213.1.119.100

Ennis tells us that he’s finding the problem doubly frustrating because another server he controls is not affected by the issue.

To resolve the problem he’s considering moving domains over to it even though this would be "a major inconvenience and guaranteed to cause a few short-term
problems". This he says is deeply undesirable but "better this than allow all our BT-using customers to think that we are at fault." ®

Internet Security Threat Report 2014

More from The Register

next story
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
Lords take revenge on REVENGE PORN publishers
Jilted Johns and Jennies with busy fingers face two years inside
Yes, yes, Steve Jobs. Look what I'VE done for you lately – Tim Cook
New iPhone biz baron points to Apple's (his) greatest successes
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Ex-US Navy fighter pilot MIT prof: Drones beat humans - I should know
'Missy' Cummings on UAVs, smartcars and dying from boredom
Facebook pays INFINITELY MORE UK corp tax than in 2012
Thanks for the £3k, Zuck. Doh! you're IN CREDIT. Guess not
Sysadmin with EBOLA? Gartner's issued advice to debug your biz
Start hoarding cleaning supplies, analyst firm says, and assume your team will scatter
Edward who? GCHQ boss dodges Snowden topic during last speech
UK spies would rather 'walk' than do 'mass surveillance'
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.