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Glitch hits Orange GPRS service

'Minor technical fault'

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Orange today fixed a "minor technical fault" which left a "small number" of its GPRS users in north London and surrounding areas without service over the last two days.

The glitch came to light after a Reg reader contacted us about problems he has had connecting via the service since Tuesday. Customer service reps at Orange told him the service had crashed.

Orange played down the significance of the problem, which it was able to rectify this morning.

The mobile operator was reluctant to go into details of the fault, but we understand only a small number of people were affected.

In a brief statement, Orange expressed regret about any inconvenience caused by the partial unavailability of its service. ®

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