Feeds

Jeeves serves CRM game

Many tentacles

  • alert
  • submit to reddit

Top three mobile application threats

ComputerWire: IT Industry Intelligence

Ask Jeeves Inc's Jeeves Solutions division is further moving from its search roots into the customer relationship management market, with the announcement today of an upgraded JeevesOne product that allows structured data to be queried for the first time.

The enhancements, which come as a part of its $155,000 JeevesOne Enterprise software, come largely as a result of the integration of application connectors from Octopus Software Inc, a company Jeeves bought for an undisclosed sum in January.

Unlike the $99,000 JeevesOne Standard, which dealt largely with unstructured data such as web pages, PDFs and the like, the Enterprise edition will allow users to tap directly into structured data sources such as RDBMS-compliant databases and certain ERP systems.

The idea is to allow web site users to just as easily access frequently changing information specific to themselves - such as account or shipping details - as they can access more static data such as product catalogues, that would be stored in the regular Jeeves search engine index.

The adaptors also allow frequently asked questions to be integrated directly into the site's navigation scheme. As well as pre-built adaptors for RDBMS databases, the system also comes with adaptors for about 50 online information sources (such as the FedEx tracking system) that can be queried. A Java-based adaptor development kit is included for making connectors to other applications.

Jeeves, best known for its consumer-facing web site, which is facing the same revenue challenges as the rest of the portal market, says it has been selling enterprise software for four years. But the company has won only about 40 customers in that time. Its packaged software, JeevesOne, was first released in the third quarter last year.

© Computerwire.com.

3 Big data security analytics techniques

More from The Register

next story
Sorry London, Europe's top tech city is Munich
New 'Atlas of ICT Activity' finds innovation isn't happening at Silicon Roundabout
MtGox chief Karpelès refuses to come to US for g-men's grilling
Bitcoin baron says he needs another lawyer for FinCEN chat
Dropbox defends fantastically badly timed Condoleezza Rice appointment
'Nothing is going to change with Dr. Rice's appointment,' file sharer promises
Audio fans, prepare yourself for the Second Coming ... of Blu-ray
High Fidelity Pure Audio – is this what your ears have been waiting for?
Did a date calculation bug just cost hard-up Co-op Bank £110m?
And just when Brit banking org needs £400m to stay afloat
Zucker punched: Google gobbles Facebook-wooed Titan Aerospace
Up, up and away in my beautiful balloon flying broadband-bot
Apple DOMINATES the Valley, rakes in more profit than Google, HP, Intel, Cisco COMBINED
Cook & Co. also pay more taxes than those four worthies PLUS eBay and Oracle
prev story

Whitepapers

Designing a defence for mobile apps
In this whitepaper learn the various considerations for defending mobile applications; from the mobile application architecture itself to the myriad testing technologies needed to properly assess mobile applications risk.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.