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The boss of subscription-based email service, Another.com, said he hopes that a snag that has crippled the service for some 100 users during the last week will be resolved today.

Users have reported that their emails - both those sent to their account and those saved in their inboxes - have been lost.

According to reports the problem started at the beginning of the week.

Steve Bowbrick, CEO of Another.com, said he hoped the problem will be fixed today but insisted it only affected a "very small minority of users...around 100 people".

He added that those affected would have their subscriptions extended for the period of time they have lost.

In February, Another.com started charging existing members to use its Web-based email service after introducing charges for new users last autumn. ®

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