Feeds

The light goes out on iPAQ H3800s

But does it require a service event?

  • alert
  • submit to reddit

So you bought a Compaq iPAQ H3800 and the backlit screen sometimes doesn't work? Don't fret, you didn't break it, you're not alone.

Compaq is on the case: in a customer advisory, the company says: "When applying power to the iPAQ H3800 Series Pocket PC, the backlight may fail to illuminate. Holding down the power button to engage the backlight may not provide resolution.

"This issue is typically experienced after the unit has been off for several hours. The backlight may function correctly after a normal reset or an adjustment to the backlight settings, but may fail again if the unit is powered off for some time."

Yes, but why does it do this, and how can it be resolved? Compaq doesn't have the answer to either question. But rest assured, it will issue another advisory as soon as it knows what to do. Then it will "advise you when it is appropriate to submit your iPAQ Pocket PC for a service event". What is a service event, anyone? ®

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.