Feeds

BTo broadband billing bungle – update

Count yourself lucky

  • alert
  • submit to reddit

Beginner's guide to SSL certificates

Last month there was uproar among BTopenworld's broadband customers after we reported how the ISP had bungled its billing and failed to pass on price reductions for its service.

Quite rightly, those affected got the hump despite reassurances from BTo that those hit will be reimbursed.

But if you think that's bad, hear this. We've just been contacted by another BTo punter who's been charged twice on the same bill - once at the old price of £39.99 and again at the new price £29.99.

Understandably, our reader is a little hacked off at having £70 whipped off his credit card instead of just thirty notes.

"What a bargain, eh?!" he tells us.

Yes mate, some bargain. ®

Related Story

BTo botches billing for cut price DSL

Secure remote control for conventional and virtual desktops

More from The Register

next story
Sea-Me-We 5 construction starts
New sub cable to go live 2016
Crouching tiger, FAST ASLEEP dragon: Smugglers can't shift iPhone 6s
China's grey market reports 'sluggish' sales of Apple mobe
EE coughs to BROKEN data usage metrics BLUNDER that short-changes customers
Carrier apologises for 'inflated' measurements cockup
Comcast: Help, help, FCC. Netflix and pals are EXTORTIONISTS
The others guys are being mean so therefore ... monopoly all good, yeah?
Surprise: if you work from home you need the Internet
Buffer-rage sends Aussies out to experience road rage
EE buys 58 Phones 4u stores for £2.5m after picking over carcass
Operator says it will safeguard 359 jobs, plans lick of paint
MOST iPhone strokers SPURN iOS 8: iOS 7 'un-updatening' in 5...4...
Guess they don't like our battery-draining update?
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.