Feeds

Gateway waves goodbye to tech support firm

Not cheap enough

  • alert
  • submit to reddit

Gateway has given notice to quit its tech outsourcing contract with Sykes Enterprises, after failing to agree better terms. The contract ends in June.

Sykes currently has 800 people supplying tech support for Gateway customers, and expects to issue pink slips to 500 of these, with most working in Bismarck, North Dakota, when the gig ends, AP reports.

Sykes also provides tech support services for Apple and Microsoft. ®

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Advanced data protection for your virtualized environments
Find a natural fit for optimizing protection for the often resource-constrained data protection process found in virtual environments.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.