Feeds

Verisign accused of DNS slamming

'Predatory,' indignant competitor says

  • alert
  • submit to reddit

Boost IT visibility and business value

There's a cheesy scam in the phone industry called 'slamming', wherein customers are tricked into switching their service provider. Double-talk and deceptive marketing materials figure large in this enterprise. Now Verisign (formerly Network Solutions) is taking heat for a practice which borders on registrar slamming.

According to competitor Go Daddy Software, a renewal reminder being mailed to its customers is a gimmick designed to switch them to Verisign. The mailing from "Expiration Department" gives little indication of its true origin.

The hope, apparently, is that Go Daddy customers will automatically fill in the form and return it on the assumption that they're simply renewing their current registration.

The mailing is pictured here, and we have to admit that the Verisign logo is easy to overlook.

"For a .com, .net or .org domain name renewal, the victimized customer would pay $29.00 to VeriSign, Inc. instead of the $8.95 charged by Go Daddy Software," a Go Daddy warning letter indignantly says.

There's been a good deal of discussion on the Politech mailing list about this, with a general consensus that Verisign is a naughty operation much in need of a spanking from the FTC.

Only Russ Smith from TheNIC.com mentioned that Go Daddy "charges a $49.95 fee to change the ownership records of a domain (a service that if free for many registrars). See how long it takes you to find the notice of this charge when you review their Web site!" [the fee was cut to $19.99 about a year ago - ed]

Well with an annual fee of only $8.95, one has to make the rent somehow. Still, the point here, and one well taken, is that Go Daddy is hardly in the immaculate position usually assumed to be a prerequisite for casting the first stone.

But then, come on. Who among us is? ®

The Essential Guide to IT Transformation

More from The Register

next story
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
iPad? More like iFAD: We reveal why Apple fell into IBM's arms
But never fear fanbois, you're still lapping up iPhones, Macs
Sonos AXES support for Apple's iOS4 and 5
Want to use your iThing? You can't - it's too old
Stick a 4K in them: Super high-res TVs are DONE
4,000 pixels is niche now... Don't say we didn't warn you
Philip K Dick 'Nazi alternate reality' story to be made into TV series
Amazon Studios, Ridley Scott firm to produce The Man in the High Castle
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
Too many IT conferences to cover? MICROSOFT to the RESCUE!
Yet more word of cuts emerges from Redmond
Joe Average isn't worth $10 a year to Mark Zuckerberg
The Social Network deflates the PC resurgence with mobile-only usage prediction
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.