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Thousands unable to make or receive calls

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Tens of thousands of Orange subscribers are unable to make or receive calls today because of equipment failure on the mobile operator's network.

A spokeswoman for Orange said it expected to fix the glitch, the precise cause of which she was unfamiliar with, within the next hour. It is believed the problem is caused by equipment failure in the Merseyside area, which is affecting Orange subscribers across the country.

Reg readers who contacted us about the issue said that a problem involving Orange's home location register database meant that 250,000 subscribers have been able to make calls since mid-morning today. Orange said far fewer people were affected, but wasn't able to come up with a precise figure.

Last week, more than a million Orange customers experienced difficulties using their mobile phones which meant they had to redial numbers repeatedly before being able to make calls. At this time, it is believed that the two problems are unrelated. ®

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