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All that scratch makes my Xbox itch

Japan complaints

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Microsoft's Xbox can scratch DVD disks - but not when they're playing. And only in Japan. The scratches are etched on the edge of the DVD-playing side, and are made when the DVDs are placed on the drive tray, Microsoft says.

News of this apparently minor fault surfaced this week in Japan, where 125,000 X-boxes have been sold since the launch of the games console on February 22. So far 243 owners have complained about scratchy disks. There have also been some complaints from the US, where the Xbox launched last November. But these don't seem important enough to merit a recall.

Microsoft says the fault does not affect game playing and initially said there is no need to issue a product recall, the New Scientist reported earlier this week.

It appears to have changed its mind - today, Bloomberg reports that Microsoft is fixing the problem, after all. ®

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