Feeds

Fujitsu takes 10 mins to process PC orders

Down from 2.5 days

  • alert
  • submit to reddit

Intelligent flash storage arrays

Fujitsu has slashed its PC order processing time from two and a half days to ten minutes by using an e-commerce ordering system.

Taking longer than two days to process an order doesn't sound that speedy, but ten minutes sounds pretty swift. Dell says it processes orders the same day they are placed, then builds them within five to six days, depending on part availability.

Short build and delivery times are probably the key to being competitive, but if your order processing takes ages, it's going to severely hamper the rest of the sales cycle. Fujitsu acknowledges the system is going to shorten its delivery times.

Fujitsu's Glovia International e-commerce subsidiary implemented the order management system to the Personal Computer Division of Fujitsu Limited.

"Our goal in implementing the system was to get a timely delivery commitment for personal computers from Japan to our sales organizations worldwide," said Toshio Morohoshi, CEO of Fujitsu PC Corporation. "Now, the entire order management process, from submittal of the electronic order to the acceptance of the order, happens within 10 minutes, compared to the previous turnaround of two and a half days."

The system currently links Japan to the US, but the company is hastily rolling it out across Europe and Asia.

The glovia.hub system allows Fujitsu's different sales organisations to use different ERP systems. ®

Internet Security Threat Report 2014

More from The Register

next story
Facebook pays INFINITELY MORE UK corp tax than in 2012
Thanks for the £3k, Zuck. Doh! you're IN CREDIT. Guess not
Big Content outs piracy hotbeds: São Paulo, Beijing ... TORONTO?
MPAA calls Canadians a bunch of bootlegging movie thieves
Google Glassholes are UNDATEABLE – HP exec
You need an emotional connection, says touchy-feely MD... We can do that
Lawyers mobilise angry mob against Apple over alleged 2011 Macbook Pro crapness
We suffered 'random bouts of graphical distortion' - fanbois
Just don't blame Bono! Apple iTunes music sales PLUMMET
Cupertino revenue hit by cheapo downloads, says report
US court SHUTS DOWN 'scammers posing as Microsoft, Facebook support staff'
Netizens allegedly duped into paying for bogus tech advice
Feds seek potential 'second Snowden' gov doc leaker – report
Hang on, Ed wasn't here when we compiled THIS document
prev story

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
Simplify SSL certificate management across the enterprise
Simple steps to take control of SSL across the enterprise, and recommendations for a management platform for full visibility and single-point of control for these Certificates.