DiData buys Belgian reseller
Networking equipment reseller Dimension Data has acquired Planet CTI, a Belgian computer telephony integrator, for E2.4 million.
Planet CTI specialises in delivering CTI middleware with call centre technologies to its customers around Europe, using partnerships with Genesys, Siebel and Accenture. Its customer list includes Telecom Italia, AXA, Mobistar and others.
DiData will use the acquisition to aid its plans of growing its 'customer interaction solutions' market in Europe. ®