Feeds

PC World's free XP install offer

They really are too kind

  • alert
  • submit to reddit

UK retailer PC World is pushing Windows XP by offering to load it on your machine for free. It may then, at an outside guess, discover you need more memory and other upgrades, to really jack up your bill.

The deal, a "Free Installation and Healthcheck worth £39.99", includes a complete diagnostic and virus check, as well as installation of Windows XP.

But wait, if you call now, not only will you get all of this, you'll also get a "Full Valet".

PC World really values its £39.99 PC Healthchecks. They're a great sales opportunity, but the company reckons it builds customer love. The Reg reported on another promotion earlier this year where it would screen your PC for viruses, "The quick and easy way to make sure you are virus free." It had this valuable service selling for the sum of £40.

The company could pick up a few tips on customer service from Canada 's FutureShop chain, which has providing an WinXP "upgrade analysis service" for just CN$19.95. The results of the analysis will either be 'Yes, you can run XP, so buy it' or 'No you can't run it so upgrade your machine and then buy it'. Heads I win, tails you lose. ®

Related Link

PC World's Windows XP Offer

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.