The Register®

Original URL: http://www.theregister.co.uk/2001/10/16/channel_faces_cash_crisis/

Channel faces cash crisis

Very tough Q4

By Drew Cullen (drew@theregister.co.uk)

Posted in Business, 16th October 2001 06:22 GMT

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Resellers in Europe and the US are bracing themselves for a very tough Q4, amid signs of a "significant weakening in corporate purchasing plans" on both sides of the Atlantic.

The US is particularly hard hit, but the European market could be "decelerating at a pace similar to the deceleration found in the U.S. a year ago". Entire sectors, especially the airline industry, are in liquidity crisis, post September 11, and this means that IT budgets, following an already difficult year, are under even closer scrutiny.

Weak demand will translate into more pricing pressure, and could even provoke a cash crunch in the IT channel, which has little room for manoeuvre, as it already operates on razor-thin margins.

These are some conclusions from the Channel Tracker report, a quarterly survey of c.500 IT industry players, which collectively account for 65 per cent of PC shipments worldwide, compiled by Global Touch (http://www.globaltouch.com) and Morgan Stanley.

The survey monitors demand, vendor outlooks, pricing and inventory levels, and its most recent version covers the period to Sept 30, 2001.

Unless sustainable volumes return, the report concludes, the "combination of lower volumes and lower margins could create a domino effect of liquidity problems that would ripple up and down the supply chain of the IT industry".

So what is to be done? The most obvious solution, as GlobalTouch points out, is for vendors to assume more of the risk. Currently, disties act as mostly unpaid bankers to the reseller sector.

Tiny margins means significant risk if a customer goes bust, especially at a time when bad debt insurers are very unhappy to get their hands dirty with the computer industry. If you are a distie on five per cent gross margins, you need to bill an extra $1m if an uninsured customer goes bust with debts of $50,000. The sums don't add up.

Reseller margins on product sales are also laughable - wealth and liquidity is locked within the vendors. Few vendors want to sell direct, but they will have no choice unless they change their attitude to financing e.g moving from reseller models - where dealers and disties take title on goods - to agency models, where the channel earns a fee for their services.

Finally we enter one caveat with the survey results: Dell is such a major player in the IT products industry that its absence skews perceptions. Add in Dell, and results may not look quite so terrible. And isn't Dell a reseller - it is after all the biggest assembler for Intel, for example. ®

Here is more happy reading from the Channel Tracker Survey