Feeds

Dixons Group Web sites still down

Our story is "frankly fictitious"

  • alert
  • submit to reddit

Updated Despite assurances yesterday, all of the Dixons Group's Web sites remain down today. The message "We apologise for any inconvenience caused, however you can still purchase from our great range of products by calling one of our sales advisors" greets all vistors to PCWorld.com and co.uk, Dixons.com and co.uk, Currys.co.uk and TheLink.com and co.uk.

A spokesman for Dixons told us yesterday that the problem was thanks to "an additional security enhancement" and tried to persuade us it was simply a routine procedure.

We have subsequently learnt however that the problem lies in the introduction of new application servers installed over the weekend for the Web services part of the Dixons group.

We don't know what exactly the problems with the servers have been but a large number of people have been in touch to say the various sites were offering bargain-priced consumer goods by mistake.

Dixons also needs to review its Web security since while the sites are officially down, they can be easily bypassed by simply asking for the index HTML page of the site. There have also been reports that the companies' puchasing systems can be side-stepped by simply adding order numbers at the end of a relevant URL.

Update

A concerned Dixons has been in touch calling our story "frankly fictitious" and "highly speculative". The sites have all been up from this afternoon, without a holding page. The sites "will have to be taken down periodically as Dixons continues to invest in e-commerce."

As for the widespread claims that Dixons has wrongly priced several items of consumers electronics: "As far as we are concerned there is no mix-up on pricing. We have special offers from time to time."

As for our claim that the problem is down to new servers installed over the weekend, there is "absolutely no truth in that at all". And adding numbers to URL to bypass the buying system? "Absolutely incorrect."

We hope this makes things clear. ®

Related Story

All Dixons Group's Web sites down

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Advanced data protection for your virtualized environments
Find a natural fit for optimizing protection for the often resource-constrained data protection process found in virtual environments.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.