Feeds

NatWest declares war on Internet

Well, the parts not owned by Microsoft

  • alert
  • submit to reddit

The Essential Guide to IT Transformation

NatWest has cut off users of Netscape Navigator 4.76, 4.77 and 6 and Mozilla from its online banking service today after it was advised the browsers could be a security risk.

Visit with the latest version of Navigator and you'll get an alert stating: "We are currently our Web site with the Netscape 6 browser. At this stage, we cannot guarantee that you willbe able to experience the full benefits of the Web site." Attempting to log on to the online service results in a blank page.

IT consultants have told the bank they could not guarantee the security of customers' data through the browsers and so they have all been switched off. We also tried to log on with Opera but couldn't get passed the log in page. And if you are foolish enough to use a Mac, don't even think about using the service, as NatWest won't let you access it using Internet Explorer.,

Leaving - you've guessed it - just Microsoft's Internet Explorer on a PC for your online banking needs.

Other issues with the browsers apparently included loss of a session if the browser was resized and loss of the left-hand navigation menu. (Although this has also been known to happen with Explorer (I know, I bank with NatWest)

NatWest, we are assured, does make a habit of using standards-compliant code and has reported the troubles it appears to have to the relevant people.

As for our own experience of NatWest service we have never been overly impressed. When this reporter first signed up for the service it caused the browser to crash every time. When NatWest did eventually get the service running, it was through a convoluted username and multiple password system.

Even when you do get on, the service is very slow and times you out after five minutes meaning you have to go through the whole log-in process again.

However, it is worth it if you do nothing but download your financial details to a compatible piece of financial software (again Microsoft) where you bore yourself silly working out why you never have any money.

We're waiting for NatWest to get back to us. ®

Build a business case: developing custom apps

More from The Register

next story
iPad? More like iFAD: We reveal why Apple fell into IBM's arms
But never fear fanbois, you're still lapping up iPhones, Macs
Sonos AXES support for Apple's iOS4 and 5
Want to use your iThing? You can't - it's too old
Philip K Dick 'Nazi alternate reality' story to be made into TV series
Amazon Studios, Ridley Scott firm to produce The Man in the High Castle
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
Too many IT conferences to cover? MICROSOFT to the RESCUE!
Yet more word of cuts emerges from Redmond
Joe Average isn't worth $10 a year to Mark Zuckerberg
The Social Network deflates the PC resurgence with mobile-only usage prediction
Chips are down at Broadcom: Thousands of workers laid off
Cellphone baseband device biz shuttered
Feel free to BONK on the TUBE, says Transport for London
Plus: Almost NOBODY uses pay-by-bonk on buses - Visa
Amazon says Hachette should lower ebook prices, pay authors more
Oh yeah ... and a 30% cut for Amazon to seal the deal
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Backing up Big Data
Solving backup challenges and “protect everything from everywhere,” as we move into the era of big data management and the adoption of BYOD.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.