Iomart call centre ‘tampered with’
Whodunnit?
Posted in Broadband, 2nd October 2001 16:16 GMT
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Police have been called in to investigate the alleged tampering of phone lines at Iomart's call centre in Stornoway.
Communications at the Scottish broadband provider's call centre were snagged yesterday although repaired after a couple of hours downtime.
Sources have told El Reg that someone took a pair of shears to Iomart's cabling, severing all phone lines to and from the datacentre.
One insider claimed that the finger of suspicion pointed towards a "disgruntled employee".
A spokesman for Iomart declined to comment on the incident since he said police "would be involved".
He did, though, confirm that Iomart's phone lines had been tampered with and that iomart was investigating.
A notice of Iomart's Web site reads: "Unfortunately the iomart customer support centre is experiencing difficulties taking support calls from customers.
"Until this problem is resolved, please use our online support and fill out the appropriate product support form." ®
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