Feeds

NTL terminates Net access for CWC customers

Shame

  • alert
  • submit to reddit

Top three mobile application threats

NTL is to pull Net access for an undisclosed number of former Cable & Wireless Communications customers at the end November because of "technical reasons".

The cableco acquired the retail cable business of CWC last year and had pledged to keep the CWC Net access service running until November 30th 2001.

Now that deadline is within sight NTL has written to former CWC customers telling them that their Net access service will be terminated.

While it claims that it has been working hard to "connect the ex-CWC network switches to the NTL backbone network", some areas - notably in London and on the south coast - have not been upgraded.

And it seems that until they are, NTL will not support Net access.

At the moment it's unclear how many people will be without Net access from the end of November.

No one from the cableco was available for comment today.

However, in a statement the company said: "During the past weeks we have been communicating with our customers in the ex-CWC areas regarding their Internet service. With effect from 30 November 2001 their current internet service will no longer be available.

"We have been working hard to connect the ex-CWC network switches to the NTL backbone network. We are now installing the necessary modems and data equipment to provide this service. Unfortunately, at present, there are some areas in which it will not be possible to provide an Internet service. These customers have been contacted and informed of the situation. We will be contacting them again when an alternative service is available.

"In the meantime we will be offering these customers a discount on their bill for a period of six months," the statement said. ®

Build a business case: developing custom apps

More from The Register

next story
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
iPad? More like iFAD: We reveal why Apple fell into IBM's arms
But never fear fanbois, you're still lapping up iPhones, Macs
Amazon Reveals One Weird Trick: A Loss On Almost $20bn In Sales
Investors really hate it: Share price plunge as growth SLOWS in key AWS division
Bose says today is F*** With Dre Day: Beats sued in patent battle
Music gear giant seeks some of that sweet, sweet Apple pie
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
Too many IT conferences to cover? MICROSOFT to the RESCUE!
Yet more word of cuts emerges from Redmond
Chips are down at Broadcom: Thousands of workers laid off
Cellphone baseband device biz shuttered
Twitch rich as Google flicks $1bn hitch switch, claims snitch
Gameplay streaming biz and search king refuse to deny fresh gobble rumors
prev story

Whitepapers

Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.