Feeds

NTL terminates Net access for CWC customers

Shame

  • alert
  • submit to reddit

High performance access to file storage

NTL is to pull Net access for an undisclosed number of former Cable & Wireless Communications customers at the end November because of "technical reasons".

The cableco acquired the retail cable business of CWC last year and had pledged to keep the CWC Net access service running until November 30th 2001.

Now that deadline is within sight NTL has written to former CWC customers telling them that their Net access service will be terminated.

While it claims that it has been working hard to "connect the ex-CWC network switches to the NTL backbone network", some areas - notably in London and on the south coast - have not been upgraded.

And it seems that until they are, NTL will not support Net access.

At the moment it's unclear how many people will be without Net access from the end of November.

No one from the cableco was available for comment today.

However, in a statement the company said: "During the past weeks we have been communicating with our customers in the ex-CWC areas regarding their Internet service. With effect from 30 November 2001 their current internet service will no longer be available.

"We have been working hard to connect the ex-CWC network switches to the NTL backbone network. We are now installing the necessary modems and data equipment to provide this service. Unfortunately, at present, there are some areas in which it will not be possible to provide an Internet service. These customers have been contacted and informed of the situation. We will be contacting them again when an alternative service is available.

"In the meantime we will be offering these customers a discount on their bill for a period of six months," the statement said. ®

High performance access to file storage

More from The Register

next story
Sorry London, Europe's top tech city is Munich
New 'Atlas of ICT Activity' finds innovation isn't happening at Silicon Roundabout
MtGox chief Karpelès refuses to come to US for g-men's grilling
Bitcoin baron says he needs another lawyer for FinCEN chat
Dropbox defends fantastically badly timed Condoleezza Rice appointment
'Nothing is going to change with Dr. Rice's appointment,' file sharer promises
Audio fans, prepare yourself for the Second Coming ... of Blu-ray
High Fidelity Pure Audio – is this what your ears have been waiting for?
Did a date calculation bug just cost hard-up Co-op Bank £110m?
And just when Brit banking org needs £400m to stay afloat
Zucker punched: Google gobbles Facebook-wooed Titan Aerospace
Up, up and away in my beautiful balloon flying broadband-bot
Apple DOMINATES the Valley, rakes in more profit than Google, HP, Intel, Cisco COMBINED
Cook & Co. also pay more taxes than those four worthies PLUS eBay and Oracle
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
HP ArcSight ESM solution helps Finansbank
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.