Feeds

Blueyonder suspends Code Red infected users

Tough but fair?

  • alert
  • submit to reddit

Protecting against web application threats using SSL

Updated Cable broadband outfit blueyonder is taking a tough line on dealing with the Code Red by suspending consumers found to have been infected by the worm.

In a notice to customers, blueyonder states that infection of some of its customer's machines "has at times resulted in poor performance for our users" and poses a "significant risk of failure of service".

Because of this the Telewest-owned outfit announced it will scan its cache log files to identify customers infected with Code Red, who will then find their service suspended in order to protect other users.

"Customers found to be infected with the Code Red virus will be suspended immediately and have their accounts suspended until they have patched their machines accordingly," the notice states.

The program was introduced yesterday and so far Telewest has identified 51 users who have been infected with Code Red whose machines have been "hammering Telewest's caches". These users have received an email informing them the plug has been pulled on them and telling them how to get their machines reconnected. They'll also receive a letter to the same effect.

Our first instincts are to support what Telewest has done as a matter of enforcing some measure of civic hygiene in Internet use by its customers. Though some might dislike the approach, if it works, so much the good.

The rider we'd put on this one is that Telewest's procedures in identifying infected machines need to be sound and the technical support it has offered helps users work through any snags. ®

Update

Many readers have pointed out that Telewest may have put users in a Catch 22 position by asking them to download the required patches, when their Internet service has been cut off.

We got through to a Telewest spokesman today who users whose service has been suspended can get themselves reconnected by phoning up Telewest technical support.

Tech support staff will open up a connection to the relevant Web sites and talk users through a procedure for fixing their systems.

Even while their connection is suspended, users can pick up their email remotely via blueyonder's Webmail interface or via remote access from another ISP or mail service.

Related Stories

Code Red busting code gets cool reception
Qwest tries to worm its way off hook for Code Red outages
MS internal network whacked by Code Red
Code Red and the Cisco Side Effect
Son of Code Red is born
Internet survives Code Red
FBI blows Code Red all-clear

External Links

CERT advisory with links to Microsoft's patches

Reducing the cost and complexity of web vulnerability management

More from The Register

next story
Early result from Scots indyref vote? NAW, Jimmy - it's a SCAM
Anyone claiming to know before tomorrow is telling porkies
TOR users become FBI's No.1 hacking target after legal power grab
Be afeared, me hearties, these scoundrels be spying our signals
Jihadi terrorists DIDN'T encrypt their comms 'cos of Snowden leaks
Intel bods' analysis concludes 'no significant change' after whistle was blown
Home Depot: 56 million bank cards pwned by malware in our tills
That's about 50 per cent bigger than the Target tills mega-hack
Hackers pop Brazil newspaper to root home routers
Step One: try default passwords. Step Two: Repeat Step One until success
NORKS ban Wi-Fi and satellite internet at embassies
Crackdown on tardy diplomatic sysadmins providing accidental unfiltered internet access
UK.gov lobs another fistful of change at SME infosec nightmares
Senior Lib Dem in 'trying to be relevant' shocker. It's only taxpayers' money, after all
Critical Adobe Reader and Acrobat patches FINALLY make it out
Eight vulns healed, including XSS and DoS paths
Spies would need SUPER POWERS to tap undersea cables
Why mess with armoured 10kV cables when land-based, and legal, snoop tools are easier?
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.