The Free Internet Group (FIG) has moved to ease fears about the future of its ISP service.

Users expressed concern after they received an email warning of "major disruption to [the] Internet service throughout August".

They believed the email was effectively saying that FIG was shutting down for the month.

Not so, FIG MD, Lister Park, told The Register.

FIG is migrating its service to a new telecoms carrier as it adopts a flat-rate wholesale tariff, explained Park.

The email is merely designed to let people know that they could face some disruption until the move is complete.

"We will keep disruption to a minimum," promised Park.

"But it is difficult when moving to a new telco provider," he said. ®