Feeds

OfficeXP may break PGP

Or vice versa

  • alert
  • submit to reddit

Secure remote control for conventional and virtual desktops

We've received anecdotal reports that the PGP icons and menus which are added to Outlook no longer work once a user upgrades to OfficeXP. This happens regardless of whether one upgrades with PGP already installed, or installs PGP after OfficeXP.

The PGP tray icon on the desktop will still work, but the features and buttons will be inactive in Outlook.

A reader experiencing this phenomenon purchased the PGP 7.1 program and installed it on a Win2K box with OfficeXP, and everything returned to normal. Apparently, something in the 6.x version doesn't like OfficeXP, or vice versa. The 7.1 version isn't certified for use on OfficeXP, but it appears to work normally.

We'd be grateful if readers who are experiencing similar problems would drop us a note briefly describing their experiences, so we can get a handle on which variables affect PGP performance on OfficeXP. If you've had trouble, we'd like to know which OS you're running, which hotfixes and service packs you've installed, which version of PGP you're using, and the order in which you installed your patches, Office, and PGP.

Those with tales to tell are invited to use the e-mail link at the top of the page. If we find a pattern, we'll follow up on this story soon. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
The Return of BSOD: Does ANYONE trust Microsoft patches?
Sysadmins, you're either fighting fires or seen as incompetents now
Munich considers dumping Linux for ... GULP ... Windows!
Give a penguinista a hug, the Outlook's not good for open source's poster child
Intel's Raspberry Pi rival Galileo can now run Windows
Behold the Internet of Things. Wintel Things
Linux Foundation says many Linux admins and engineers are certifiable
Floats exam program to help IT employers lock up talent
Microsoft cries UNINSTALL in the wake of Blue Screens of Death™
Cache crash causes contained choloric calamity
Eat up Martha! Microsoft slings handwriting recog into OneNote on Android
Freehand input on non-Windows kit for the first time
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 10 endpoint backup mistakes
Avoid the ten endpoint backup mistakes to ensure that your critical corporate data is protected and end user productivity is improved.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Rethinking backup and recovery in the modern data center
Combining intelligence, operational analytics, and automation to enable efficient, data-driven IT organizations using the HP ABR approach.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.