Feeds

Travel sites slammed over hidden charges

Surfers paying up to 3 times advertised fares

  • alert
  • submit to reddit

Secure remote control for conventional and virtual desktops

Travel sites were today slammed for hitting surfers with hidden charges in advertised fares.

An investigation by the Express found travellers were paying up to three times more than the prices displayed for holidays.

Certain online travel sites flouted Trading Standards' rules by advertising cut-price fares without mentioning compulsory extra charges such as airport taxes.

Other hidden add-ons included a charge to pick up last minute tickets at the airport, while some prices displayed on sites only referred to single fares.

These could bump up prices, with the extra costs only revealed to customers when they phoned to reserve places.

In addition, sites such as Connexions and International Flyer were accused of advertising cheap flights where seats were not available until autumn.

Trading Standards said that if sites did not know exact figures for extra charges, they should at least offer an estimated figure.

An ABTA representative told the Express: "We tell our online members that the flight prices they advertise must include everything the customer will have to pay." ®

Related Stories

MS sells Expedia stake
EasyJet pushes 90% of sales onto Web

Intelligent flash storage arrays

More from The Register

next story
BIG FAT Lies: Porky Pies about obesity
What really shortens lives? Reading this sort of crap in the papers
Assange™ slumps back on Ecuador's sofa after detention appeal binned
Swedish court rules there's 'great risk' WikiLeaker will dodge prosecution
You think the CLOUD's insecure? It's BETTER than UK.GOV's DATA CENTRES
We don't even know where some of them ARE – Maude
prev story

Whitepapers

Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
10 threats to successful enterprise endpoint backup
10 threats to a successful backup including issues with BYOD, slow backups and ineffective security.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
The hidden costs of self-signed SSL certificates
Exploring the true TCO for self-signed SSL certificates, including a side-by-side comparison of a self-signed architecture versus working with a third-party SSL vendor.