Feeds

20,000 World Online punters could be phoneless

It's a 'shambles' says punter

  • alert
  • submit to reddit

Internet Security Threat Report 2014

Time is running out for 20,000 World Online customers following the ISPs decision to can its discount telephone service in the UK.

The service is officially pulled on 12 July and if customers haven't made provisions for a new telecoms supplier they could be left without a phone service.

According to the latest figures some 40,000 people have heeded World Online's advice and sought a new provider.

However, this still leaves around 20,000 people who could be cut-off unless they make arrangements to sign-up to a new phone provider.

A spokeswoman for Servista.com - a discount telecoms provider recommended to customers by World Online - told El Reg that today was the final day punters could switch providers for the Servista.com service and guarantee uninterrupted service.

BT is currently holding discussions with World Online in an attempt to help ease the situation.

However, one reader who contacted El Reg claims the process has been a shambles.

"Tiscali sent out a letter on June 19, 2001 (received four days later) stating it was ceasing its voice telephone service on July 19. Subsequently I made arrangements to reconnect to BT. BT's confirmation letter said connection would be July 25, although it had agreed one minute past midday on July 19

"They corrected that a fortnight ago but failed to give me a proper account number which meant I could not register on the bt.com website to check my order. Contacting them today to reconfirm July 19 they said to let World Online know I was changing on that date.

"WOL, however, now says it is terminating the service on July 12. What a shambles, especially as we have now been given little more than a fortnight to make the change to a new provider," he said.

The advice to those who are as yet undecided is to act now - or face being cut-off. They should call World Online on 0800 037 1338 for more information.

No one from World Online was available for comment by press time. ®

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
Facebook pays INFINITELY MORE UK corp tax than in 2012
Thanks for the £3k, Zuck. Doh! you're IN CREDIT. Guess not
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Sysadmin with EBOLA? Gartner's issued advice to debug your biz
Start hoarding cleaning supplies, analyst firm says, and assume your team will scatter
YARR! Pirates walk the plank: DMCA magnets sink in Google results
Spaffing copyrighted stuff over the web? No search ranking for you
Don't bother telling people if you lose their data, say Euro bods
You read that right – with the proviso that it's encrypted
Apple SILENCES Bose, YANKS headphones from stores
The, er, Beats go on after noise-cancelling spat
prev story

Whitepapers

Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.