Agnostics and Phantoms blamed for ecommerce failure
More mumbo-jumbo from people with too much time on their hands
Posted in e-Business, 27th June 2001 14:48 GMT
Free whitepaper – Dell PowerEdge servers product guide
More than $16 billion worth of online sales in Europe are generated by just 14 per cent of its population, according to a survey by Datamonitor.
The third annual interactive survey, IMPACT 2001, reveals that it is businesses - not consumers - that have failed to understand the new economy.
Consumers, it says, are "sophisticated, discriminating" and comfortable in their online world.
It is up to etailers to "cross the chasm" (whatever that bloody well means) and come up with new ways to reach out to those consumers still hesitant about e-shopping.
Amusingly, Datamonitor has categorised consumers into five distinct groups in a bid to understand their online behaviour.
If you can get to bottom of the list without laughing (that includes smirking) then you did better than me.
- The "Resistors" - these are the 50 per cent of European respondents who say they do not access the Internet at all
- The "Agnostics" - 9 per cent who access the Net but do not browse for products online
- The "Phantoms"- at 27 per cent they make up the largest share of Net users. Although they browse for products online, they make the purchase off-line
- The "Moderates" - 8 per cent of Net users who make purchases online but don't spend that much
- The "Internet Globe Trotters (IGTs)" - the biggest online spenders..but they only make up 6 per cent of European Net users
So, which one are you? Answers on postcard...but not to us. ®
Free whitepaper – Out-of-box comparison between Dell, HP, and IBM blade servers

Analyst Keynote: The Register Agile Data Center Summit
Hosted CRM Can Be Your Secret Weapon to Success!
10 Strategies for Choosing a Midmarket ERP Solution
Enabling The Agile Data Center

Google Spanner — instamatic redundancy for 10 million servers?
Early adopters bloodied by Ubuntu's Karmic Koala
Fedora 12 polishes Linux for netbooks
Sign up, sign up for The Register IT security newsletter