Feeds

PC Lemons truth revealed

2.5m faulty PCs shipped in US per year

  • alert
  • submit to reddit

Combat fraud and increase customer satisfaction

Two and a half million faulty PCs are shipped to American households per year.

Around 15.9 million desktops were sold in the US in 1999, and around a sixth of these had serious problems within the first month of ownership, according to consumer testing organisation ConsumerReports.org.

Of these, 800,000 were totally inoperable when the customer set up the machine.

ConsumerReports.org estimates that around 240,000 desktop PCs sold in 1999 in the US were 'lemons'. It defines a PC lemon as a computer in which three components at least had to be replaced on the machine during its first 16 months of ownership.

ConsumerReports.org offers advice to Americans who have ended up with a dud PC. Check out the report here. ®

Related Stories
HP monitors are shocking
Dell recalls fire hazard notebook batteries
Sony asks buyers to return faulty PlayStation 2 MCs

Combat fraud and increase customer satisfaction

Whitepapers

Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.