Feeds

Corporate America prefers Compaq to Dell servers

Dell top for desktops though

  • alert
  • submit to reddit

The essential guide to IT transformation

US business customers are happier with Compaq than Dell servers, a survey released this week states.

Compaq regained the number one spot for customer satisfaction with Intel-based servers during the first quarter, according to a survey by Technology Business Research.

The Houston-based vendor came out top in the Corporate IT Buying Behaviour and Customer Satisfaction Study: Intel Servers, Desktops and Notebooks, followed by Dell, which had previously hogged the top position for three years. Hewlett-Packard and IBM came third and fourth, respectively.

Researchers, who quizzed more than 500 IT managers at large US corporations, found Dell was number one for desktop customer satisfaction. It was followed by Compaq, Hewlett-Packard, IBM and Gateway.

Dell also took the crown for customer satisfaction with notebooks, but was followed very closely by IBM.

TBR rates vendors on a scale of one to 100, depending on factors such as ease of configuration and cost of ownership. Dell got 81.05 points for notebooks, while IBM came out with 80.40. Compaq and Toshiba also sneaked into the top four in this section. ®

Related Stories

Sun claims UK server crown
Dell becoming 'the 800llb gorilla' of the server market

5 things you didn’t know about cloud backup

More from The Register

next story
Microsoft exits climate denier lobby group
ALEC will have to do without Redmond, it seems
Caught red-handed: UK cops, PCSOs, specials behaving badly… on social media
No Mr Fuzz, don't ask a crime victim to be your pal on Facebook
Barnes & Noble: Swallow a Samsung Nook tablet, please ... pretty please
Novelslab finally on sale with ($199 - $20) price tag
Ballmer leaves Microsoft board to spend more time with his b-balls
From Clippy to Clippers: Hi, I see you're running an NBA team now ...
Kate Bush: Don't make me HAVE CONTACT with your iPHONE
Can't face sea of wobbling fondle implements. What happened to lighters, eh?
Video of US journalist 'beheading' pulled from social media
Yanked footage featured British-accented attacker and US journo James Foley
True fact: 1 in 4 Brits are now TERRORISTS
YouGov poll reveals terrible truth about the enemy within
Assange™: Hey world, I'M STILL HERE, ignore that Snowden guy
Press conference: ME ME ME ME ME ME ME (cont'd pg 94)
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
7 Elements of Radically Simple OS Migration
Avoid the typical headaches of OS migration during your next project by learning about 7 elements of radically simple OS migration.
BYOD's dark side: Data protection
An endpoint data protection solution that adds value to the user and the organization so it can protect itself from data loss as well as leverage corporate data.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?