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We're getting exhausted covering all the problems associated with Roxio's Easy CD Creator. To recap: if you download and install version five of the software on Win2K, you may find yourself without a computer. Or version four come to that.

To escape the blue screen of death and a complete rebuild, you will need to custom-install it without the TakeTwo module, although it may still crash if you do. You need to remove any external drives and/or USB connections (possibly forever). You may have conflict trouble with any software that plays about with disk drives.

If you have installed it and have had trouble, don't uninstall it. This will most likely wipe out whatever non-memory drives you have. Instead, download Roxio's fix and everything should be fine.

Except that after we made it clear that we have heard of no problems once the fix has been downloaded and installed - presuming the PC is still functioning - we now have emails from readers telling us exactly the opposite.

"The patch stinks," wrote one. "It didn't fix it - I am still having massive issues. Went back to version 4 and it works again. I have disputed the charge [for version 5] on my credit card; still no word."

He wasn't alone. "This is the third Win2K install. The first was fine, but slowly gets corrupted, the second a mess, and the third (the one that used the Patch became spotty after installing Roxio)."

Another wrote: "The patch install actually made things worse for me, and completely destroyed my OS without question."

It would seem it's a no-win situation. Out of the alternatives, NTI CDMaker 2000 has been the most recommended. ®

Related Stories

Microsoft posts warning over Easy CD Creator
Easy CD Creator problems just won't go away
Roxio replies over Easy CD Creator problems
Easy CD Creator saga continues
Stop! Don't install Easy CD Creator 5 til you read this story

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