Feeds

Easy CD Creator problems just won't go away

Users take issue with Roxio's explanation

  • alert
  • submit to reddit

Internet Security Threat Report 2014

Since our last article on the compatibility problems that Roxio's Easy CD Creator software is having with Win2k machines, we've received nearly a hundred emails disputing the company's official explanation.

Roxio told us that the problem with the software was due solely to compatibility problems between the TakeTwo element of Easy CD Creator and Zip drives running on Windows 2000 Professional.

But readers' experiences would appear to blow this theory out of the water. Large numbers have emailed us explaining that they don't have a Zip drive and the software still managed to destroy their PC. Others have said that they installed the software without TakeTwo and still got the blue screen of death.

There would appear to be a whole range of compatibility issues with small programs that a minority of users have on their computer. We have as yet been unable to find a common link, but Easy CD does seem to be clashing with something.

Most of these programs are to do with hard disc manipulation, although two readers have reported problems with graphics viewers. CD Creator 5 also interferes with Win2k's new hardware detection, with several people reporting trouble-free use until they installed a new drive, at which point the system fell over.

McAfee has gone to the trouble of advising all users to remove Easy CD Creator. "Please perform all of the following, making a special point to uncheck any instance of Easy CD creator, Direct CD or other Adaptec software in addition to other unnecessary software loading at the boot of your computer", an advice from the company says.

It is clear that the software has greater problems that just the two Roxio has informed us of. However, we should note that we have yet to receive any complaints about the software after Roxio's patch has been downloaded. But if you do wish to install the software, we would strongly advise you to ghost your drive first so if anything goes wrong, you can revert to the old configuration.

One reader also wished to take up Roxio's claim that version 4 of the software was not intended to support Windows 2000. "I bought Version 4 of East CD Creator Deluxe and it certainly says Windows 2000 support on the box," he said.

We should also point out that an alternative piece of software that we recommended, Nero, appears to have some issues with Win2k as well. An experienced tester told us that the best he had found on the market was NTI CDMaker 2000. ®

Related Stories

Roxio replies over Easy CD Creator problems
Easy CD Creator saga continues
Stop! Don't install Easy CD Creator 5 til you read this story

Providing a secure and efficient Helpdesk

More from The Register

next story
Doctor Who's Flatline: Cool monsters, yes, but utterly limp subplots
We know what the Doctor does, stop going on about it already
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
'Cowardly, venomous trolls' threatened with TWO-YEAR sentences for menacing posts
UK government: 'Taking a stand against a baying cyber-mob'
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Ex-US Navy fighter pilot MIT prof: Drones beat humans - I should know
'Missy' Cummings on UAVs, smartcars and dying from boredom
Sysadmin with EBOLA? Gartner's issued advice to debug your biz
Start hoarding cleaning supplies, analyst firm says, and assume your team will scatter
Zippy one-liners, broken promises: Doctor Who on the Orient Express
Series finally hits stride, but Clara's U-turn is baffling
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.