Feeds

Vodafone faces profit warning

Admits 12 per cent of its customers don't exist

  • alert
  • submit to reddit

Internet Security Threat Report 2014

Vodafone is facing the prospect of another set of profit warnings after it admitted 12 per cent of its customers are "inactive" and haven't used their phones for three months. It also said that those still using their phones are spending less. Worldwide, eight million of its 83 million customers are "ghost" users.

The blame of this fall has been put on cheap pre-pay phones, which may explain the company's decision to double the price of its pre-pay handsets last month after One2One did the same. The other UK operators followed soon after.

The company also urged BT Cellnet, One2One and Orange to follow its lead and come clean about their true customer figures and those that had left for cheaper deals [Add-in. Orange has quite rightly been on to us to explain that it has always posted the number of "active" users. We are bad and wrong to suggest otherwise]. According to previous figures, Vodafone leads the UK with 12.3 million customers, then comes BT Cellnet with 11.2 million, Orange with 11 million and One2One with nine million.

Talking of Orange, ex-head of the company Hans Snook had a go at the government yesterday, saying that it had stifled competition and limited the services they can offer because it thinks it understands businesses better than they do.

It's all go in the mobile business at the moment. ®

Related Story

Mobile industry turns back on pre-pay market

Internet Security Threat Report 2014

More from The Register

next story
I'll be back (and forward): Hollywood's time travel tribulations
Quick, call the Time Cops to sort out this paradox!
Musicians sue UK.gov over 'zero pay' copyright fix
Everyone else in Europe compensates us - why can't you?
Megaupload overlord Kim Dotcom: The US HAS RADICALISED ME!
Now my lawyers have bailed 'cos I'm 'OFFICIALLY' BROKE
MI6 oversight report on Lee Rigby murder: US web giants offer 'safe haven for TERRORISM'
PM urged to 'prioritise issue' after Facebook hindsight find
BT said to have pulled patent-infringing boxes from DSL network
Take your license demand and stick it in your ASSIA
Right to be forgotten should apply to Google.com too: EU
And hey - no need to tell the website you've de-listed. That'll make it easier ...
prev story

Whitepapers

10 ways wire data helps conquer IT complexity
IT teams can automatically detect problems across the IT environment, spot data theft, select unique pieces of transaction payloads to send to a data source, and more.
Why CIOs should rethink endpoint data protection in the age of mobility
Assessing trends in data protection, specifically with respect to mobile devices, BYOD, and remote employees.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Mitigating web security risk with SSL certificates
Web-based systems are essential tools for running business processes and delivering services to customers.